Customer reviews from fellowes.com
Fellowes - Powershred 63Cb 10-Sheet Crosscut Shredder - Black
Average customer rating
4.2
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
19
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
2
77%of customers recommend this product.
(
24 out of
31)
Customer Reviews for Fellowes - Powershred 63Cb 10-Sheet Crosscut Shredder - Black
Customer Rating
5
Powershred® 63Cb Cross-Cut Shredder
on November 15, 2014
Posted by: PeterPan
We are very satisfy about this purchase it is a very good product!
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Reliable Product
on March 14, 2016
Posted by: ExperiencedLawyer
I purchased this Powershredder as a replacement for an 8 yr old Fellowes shredder that quit working. I trust the quality of the Fellowes brand. This Powershred 63Cb is even quieter than my earlier one. Compared to other brands, products made by Fellowes are sturdier and clearly are better built. I want "value for my money". There is no question, but that a Fellowes product meets this goal.
Pros: Quality Construction, Safety Features, Quiet Operation, Sheet Capacity
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, March 28, 2016
We thank you for choosing Fellowes (once again) and sharing your great review!
Written by a customer while visiting fellowes.com
Customer Rating
1
does not work as well as my old fellows shredder
on January 25, 2013
Posted by: Hondo
if a piece to be shredded is thicker than 3 sheets it has a tendency to jam. it must be backed up & paper removed or started again. it sounds like it is working hard when more than 1 piece of paper is inserted. if you put two empty envelopes in together it works very hard. the only thing wrong with my old shredded was i could not shut it off.
Pros: Quality Construction
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, February 27, 2013
Thank you for taking the time to review your 63Cb shredder. We are sorry that your experience with the shredder has been less than satisfactory. If you haven’t already done so, please contact Fellowes Customer Service at 800-945-4545. Our representatives will be happy to work with you to try to help remedy the situation and do what we can to ensure that you are pleased with your Fellowes shredder purchase.
Thank you for taking the time to provide a review. We value consumer feedback and are committed to offering the most innovative solutions, exceptional product quality, and first class service and support.
Thank you for taking the time to provide a review. We value consumer feedback and are committed to offering the most innovative solutions, exceptional product quality, and first class service and support.
Written by a customer while visiting fellowes.com
Customer Rating
2
I'm confused
on April 13, 2015
Posted by: papercut22
I thought I was purchasing a brand new item, but when I received my shredder, I took a very close look at the insides. I found some shredded paper and thought right away, "Did they sell me a refurbished item?" Sure looks like it and makes me wonder.
No, I would not recommend this to a friend.
Response from fellowes.comBy CS, April 14, 2015
This sounds unusual and should have been specified when you purchased your shredder. Where did you make this purchase? We would recommend checking into this discrepancy with your retailer or local supplier. If you are having an issue with the shredder, we would be more than happy to help you directly! Our Customer Service team can be reached at (800) 945-4545. Thank you for your review and thank you for choosing Fellowes.
Written by a customer while visiting fellowes.com
Customer Rating
5
best product
on April 29, 2015
Posted by: raff
perfect,easy to use eay to empty the bin,jam blocker is very useful.stops shredding when you touch the paper opening.safe for child.perfect for home office.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Response from fellowes.comBy CS, April 29, 2015
It sounds like our 63Cb was a great choice for you! Thank you for taking the time to share your review. :)
Written by a customer while visiting fellowes.com
Customer Rating
4
Registering the Product for Canada
on May 11, 2015
Posted by: CanukShredder2015
The online registration form (and contest) says applicable to North America; ie. Canada included. It does not allow for entry of a Canadian address, because it requires that a "State" be entered, but does not list provinces for Canada so the form cannot be completed. My address is in Calgary, Alberta, Canada. Since I had to select a "State" to proceed, I selected Alaska. Please correct the form to include a blank space for alternates to "State" to be entered. I have just set up the shredder and will begin to use it. Big expectations !
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance
I would recommend this to a friend!
Response from fellowes.comBy cn, cs, May 11, 2015
Hi. Thank you for posting your review and comments. We are sorry that you had this difficulty. The registration page on the Fellowes Canada site offers a field for 'Province" so perhaps you were on the US site. If you go to the home page you will locate country in the upper right. Click on this and change to Canada. This will take you to our Canadian site. We hope this helps.
Written by a customer while visiting fellowes.com
Customer Rating
4
Replacment
on June 13, 2020
Posted by: MyServiceneeds
I had a Fellowes 79ci for 10 years the on/off switch stop working. I did some research on repair and discovered that it was cheaper to replace than repair. This is a smaller shredder but does all that I need. Hopefully the quality of that model will give the service of my first.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com