Customer reviews from BISSELL Homecare
BISSELL - Premier Pet Upright Deep Cleaner - Silver/Grasshopper
Average customer rating
4.4 out of 5
4.4
(262 Reviews)
Open Ratings Snapshot
Rating breakdown 262 reviews
5 Stars
179
4 Stars
42
3 Stars
14
2 Stars
17
1 Star
10
68%of customers recommend this product. 
(
13 out of 19
)
Best Buy Privacy Policy
Customer Reviews for BISSELL - Premier Pet Upright Deep Cleaner - Silver/Grasshopper
Customer Rating
5 out of 5
5
I would buy this again!
on April 9, 2018
Posted by: April
from undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so happy with this cleaner. I researched a lot and decided to give this one a try. I have 2 cats and a puppy and our carpet smelled of urine even with me cleaning it right away with a spray cleaner. I figured I would buy a cleaner instead of having a professional come. I am glad I did. The carpet is back to a beige and not a dirty brown and the urine smell is gone!! I would buy this again.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
Pet Deep Cleaner works wonders on pet stains
on April 12, 2013
Posted by: Moomoo
from Cincinnati, OH, USA
Verified Purchase:No
My carpet had a stain from my pet when she threw up and it was an oily and colored stain. The combination Bissell cleaner and the solution(spot cleaner) did the trick. This cleaner is very easy to use and does a great job on all carpets, not just the pet stains. My carpeting in front of our sofa has a darker hue from ground in soil over the years of use and the cleaner did a good job removing more of this soil than I could with any other cleaner. This is a great machine for carpet cleaning! Thank you Bissell.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4 out of 5
4
Yes - I would recommend it AND buy it again.
on July 21, 2017
Posted by: Richard
from undisclosed
Verified Purchase:Yes
This carpet cleaner does a great job once I figured out how much water to "squirt" on the carpet and how slowly to run the machine while shampooing. We had a smaller, tank-type carpet cleaner, also Bissell, and used it for a couple years. It was ok, but no moving brushes - and this is why I like this model much better. My criticism - I wish the designers had made the manual hose cleaning device removable from the machine. I had no trouble moving it but overall the machine is quite heavy - and I think one of the ways to make it less heavy is to remove the annoying and burdensome hose and nozzle making it another attachment. Don't get me wrong - I really like this model! It did an excellent job and removed grime from where the older model would (or could) not. This one is easier and better for an old guy like me to use. Recommended!!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
This Product Is Great!!!
on April 15, 2013
Posted by: Richard2013
from Blairsville, PA 15717, USA
Verified Purchase:No
After Using Bissel Deep Clean Premier Pet Deep Cleaner On A Carpet That Hasn't Been Cleaned Since It Was Put Down New 3yrs. Ago. My Wife & I Have A Dog & Cat. After Vacuming With My Bissel Power Force Helix Which Is Great Also!! After Cleaning The Carpet I Was Amazed How Much Dirt,Hair, Stains Up!! The Machine Was Realy Easy to Use As I'm Disabled. Filling Up With Water & Cleaner Was Super Easy!! Clean-Up Was Breeze!! I Would Requmend To All My FAmily & Friends!!! Also, My Has Allergies!! She Said This Product Help So Much!! Thank You So Much Bissel!!!!! Richard2013
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
I have bought this again & again
on August 29, 2018
Posted by: Judy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use it to shampoo carpet in my house & camper. This is my second one of this model. I also purchased extra tools for stairs & crevices. It also does a great job on furniture.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
easy to use
on June 4, 2013
Posted by: Ronda80
from Boise, ID, USA
Verified Purchase:No
My carpet doesn't look dirty yet this cleaner managed to end up full of brown funky water! I was surprised at how much hair it pulled up too. Bonus! Also, I found it wasy to take apart and clean just like my Bissell vacuum.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
Great product!
on September 28, 2013
Posted by: Sandi
from DFW, TX
Verified Purchase:No
This deep cleaner is great and easy to use. We have 2 cats, and the pet hair catcher was a great addition. Our carpets look brand new again. So glad we purchased this product. :)
Written by a customer while visiting BISSELL Homecare
Customer Rating
2 out of 5
2
Good cleaning but usability issues limit product
on August 24, 2013
Posted by: RichardS
from San Jose, CA, USA
Verified Purchase:No
This is an effective cleaner with some nice features (e.g. beater bars stop when using hand tools and easier clean up then previous model), but a too-short power cord and loss of the separate soap tank means jumping from plug to plug around the house and guessing at how much more solution remains and/or wasting a lot of expensive soap. These design shortcomings weren't present on their older units.This is somewhat of a step back in usability from earlier models. If Bissell fixes these areas then this could be a really good cleaner. For now, I'm returning the one we bought and will keep looking for a better solution.
Response from BISSELL HomecareBy bissellpwrbissellpwrApril 21, 2022
Thank you for your review. We will forward your comments for possible future changes.
Written by a customer while visiting BISSELL Homecare
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