Customer reviews from hp.com
HP - 80X 2-Pack High-Yield Toner Cartridges - Black
Average customer rating
4.6
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
189
4 Stars
19
3 Stars
7
2 Stars
7
1 Star
11
91%of customers recommend this product.
(
118 out of
129)
Customer Reviews for HP - 80X 2-Pack High-Yield Toner Cartridges - Black
Customer Rating
5
good quality product
on October 31, 2013
Posted by: hangnail61
from Las Vegas, NV
Gender:Female
Excellent product, super fast delivery
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
toner prints
on April 20, 2013
Posted by: irirish
what can I say? it is toner. it prints.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great Quality
on May 9, 2013
Posted by: Lisa7780
from Oswego, IL
Gender:Female
We received our new HP 80X cartridge and it has great print quality!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
to soon to tell
on May 7, 2013
Posted by: ipihc
toner is toner it's to soon to know what "life" I get from the cartridge.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
4
Box crushed
on April 25, 2013
Posted by: george13
from New Jersey
Gender:Male
The box my cartridge cam in was crushed right in the center, where the hard cardboard forms did not protect it. After looking at cartridge it seems not to be damaged.However I can't be sure until i put it in the printer,I will not do that until its needed. G.B.
I would recommend this to a friend!
Features
5
Written by a customer while visiting hp.com
Posted by: GK Texas
Verified Purchase:Yes
The printer and toner have been reliable for several years, but when I had a toner cartridge go bad after only a couple months of use (perhaps 5% of the toner) there was no way to return/exchange. HP support was a bot, or based on the serial number of my printer which is out of warranty so there was no way to get support based on the failed cartridge and no way to talk to a human about it.
Response from hp.comBy Mary, HP Care, May 7, 2021
Hi there,
I am sorry that the cartridge went "bad" so early. That sounds irritating, but please know that we take your feedback seriously.
If you feel that it stopped printing because of a defect, you have the option to see about returning it. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
The toner cartridges have a good warranty. There is no time limit, but the cartridge can't be low. If it is past time for the HP Store purchases warranty, you can contact us about our toner warranty: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that the cartridge went "bad" so early. That sounds irritating, but please know that we take your feedback seriously.
If you feel that it stopped printing because of a defect, you have the option to see about returning it. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
The toner cartridges have a good warranty. There is no time limit, but the cartridge can't be low. If it is past time for the HP Store purchases warranty, you can contact us about our toner warranty: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: gma sandy
Verified Purchase:Yes
This is a great product. The printer it goes on is a busy printer and it lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
A toner that keeps on ticking
on May 13, 2014
Posted by: Sailderf
from Fleming Island, FL
Gender:Male
I like the 80X toner in the twin pack because it saves me twice money over the store bought smaller tone cartridge. We are Realtors and I work from home doing flyers, newsletter and background work for our customers and the 80x toner last twice as long as a store bought 80A toner cartridge.
I would recommend this to a friend!
Written by a customer while visiting hp.com