Customer reviews from hp.com
HP - 80X 2-Pack High-Yield Toner Cartridges - Black
Average customer rating
4.6
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
144
4 Stars
15
3 Stars
7
2 Stars
4
1 Star
9
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for HP - 80X 2-Pack High-Yield Toner Cartridges - Black
Customer Rating
5
toner prints
on April 20, 2013
Posted by: irirish
what can I say? it is toner. it prints.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great Quality
on May 9, 2013
Posted by: Lisa7780
from Oswego, IL
Gender:Female
We received our new HP 80X cartridge and it has great print quality!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
to soon to tell
on May 7, 2013
Posted by: ipihc
toner is toner it's to soon to know what "life" I get from the cartridge.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: GK Texas
Verified Purchase:Yes
The printer and toner have been reliable for several years, but when I had a toner cartridge go bad after only a couple months of use (perhaps 5% of the toner) there was no way to return/exchange. HP support was a bot, or based on the serial number of my printer which is out of warranty so there was no way to get support based on the failed cartridge and no way to talk to a human about it.
Response from hp.comBy Mary, HP Care, May 7, 2021
Hi there,
I am sorry that the cartridge went "bad" so early. That sounds irritating, but please know that we take your feedback seriously.
If you feel that it stopped printing because of a defect, you have the option to see about returning it. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
The toner cartridges have a good warranty. There is no time limit, but the cartridge can't be low. If it is past time for the HP Store purchases warranty, you can contact us about our toner warranty: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that the cartridge went "bad" so early. That sounds irritating, but please know that we take your feedback seriously.
If you feel that it stopped printing because of a defect, you have the option to see about returning it. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
The toner cartridges have a good warranty. There is no time limit, but the cartridge can't be low. If it is past time for the HP Store purchases warranty, you can contact us about our toner warranty: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
5
A toner that keeps on ticking
on May 13, 2014
Posted by: Sailderf
from Fleming Island, FL
Gender:Male
I like the 80X toner in the twin pack because it saves me twice money over the store bought smaller tone cartridge. We are Realtors and I work from home doing flyers, newsletter and background work for our customers and the 80x toner last twice as long as a store bought 80A toner cartridge.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
long lasting toner product
on September 9, 2014
Posted by: RuthGL
from N. Olmsted, OH
Gender:Female
Great for busy office use.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BigRed1
from Tampa, FL
Verified Purchase:Yes
Time is money to an accountant/tax preparer. So, when I have to change out old for new cartridge, every minute saved doing so counts.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Product came as promised
on June 11, 2017
Posted by: Sharmad
from Island of Hawai'i, Hawaii, USA
The toner came as promised, a shock to anyone living in Hawaii, In my printer now and as advertised.
I would recommend this to a friend!
Written by a customer while visiting hp.com