Customer reviews from frigidaire.ca
Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Average customer rating
2.9
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
2
4 Stars
2
3 Stars
0
2 Stars
3
1 Star
2
29%of customers recommend this product.
(
2 out of
7)
Customer Reviews for Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Customer Rating
1
on April 14, 2017
Posted by: Carlie
from Vancouver
Very disappointed about how noisy it is. My 20 year old freezer which is also a frigidaire is so much quieter.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Without a flaw after 6 years!
on August 2, 2017
Posted by: Stephen
from Montreal, QC, Canada
The review is for both the refrigerator and freezer.
I bought both the refrigerator, freezer and trim kit 7 and 6 years ago respectively. Both runs as smooth as the first day they came in and were powered on. The smudge free advertising is true. I haven't cleaned the doors since I got them the first time, no kidding here. Everyone who visits me tries to smudge it on purpose, per my request, but in vain. The stainless steel is not shiny like the regular Frigidaire line (which is a stain magnet) but instead, polished and refined. It looks truly luxurious and is well worth the price for what it brings to the table. These come with 1 carbon filter for each unit which also works as advertised. My fruits and veggies that I put in lasts longer and will wrinkle for a while instead of rotting (peppers for example). Life expectancy of your products gets boosted by a constant flow of clean air and stable temperature. The freezer even sucks the air once you close the door which will surprise you the first time you forget something and try to open it again. One foot against it and a good pull is required. These offer plenty of space and looks as good and mighty as you would expect from the pictures and even more. They standout and don't get unnoticed. I highly recommend both products!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great all round but for 2 things
on August 25, 2017
Posted by: Lakegirl
from Sturgeon Lake, ON
I'm very please with my fridge/freezer combo with trim kit for the look, space, lighting, PRICE, and smudge proof stainless steel. My only socks are:
1. The door handle is shiny stainless steel (not the smudge proof s.s.) so the front doesn't smudge but the handles look a mess!
2. Rattles and clunks.
1. The door handle is shiny stainless steel (not the smudge proof s.s.) so the front doesn't smudge but the handles look a mess!
2. Rattles and clunks.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
on January 17, 2018
Posted by: Elham
from Mississauga, ON, Canada
I had my fridge and freezer delivered two months ago, I did not plug it in right away since we were renovating our house however now that we are using them the freezer is loud. There is always a loud buzzing sound coming from the freezer and it is getting annoying. (I thought these units are suppose to be quite). Also both the fridge and freezer doors don't open smoothly, I have to yank a couple of times to open the doors. I have a seven year old at home who calls me for help to open the doors to both units. I would not recommend this brand.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
I can hear the Fridge/Freezer a floor level away!
on February 2, 2018
Posted by: Dunk
from Alberta, Canada
Loudest fridge/Freezer I have ever owned! The Freezer is on the main floor and when it kicks in I can hear it from the basement or the second floor! Time to call the repairman to see if they stick behind their product and will resolve the noise issue.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
on October 1, 2018
Posted by: Shaz65
from Ontario
We bought the side by side fridge and freezer only 10 months ago and are in the process of having the compressor replaced on the freezer...this is VERY disappointing and quite frankly disgusting after such a short period of time. We love this set just praying it lasts!!!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Lousy Ice maker
on August 13, 2019
Posted by: RlCN
The freezer itself is fine but Frigidaire has added on an icemaker. We have had the freezer now for 5 years and in that time we have had to REPLACE the ice maker 3 times! And Frigidaire takes no responsibility!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Derrick , Online Outreach Specialist, August 16, 2019
Hi, RlCN.
Thanks for dropping in and sharing your experience.
We are always grateful when our fellow Frigidaire ambassadors take the time to give us their feedback.
Your comments are vital to us as we constantly strive to be the best home appliance company in North America.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful about the experience you have encountered recently with your appliance. I would like to gain more insight into your recent concerns. Please be on the lookout for an email from us.
For any immediate assistance, we can be reached by dialing 1-800-265-8352. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your business with us, and we are looking forward in the hopes of assisting you.
Regards-Derrick
Thanks for dropping in and sharing your experience.
We are always grateful when our fellow Frigidaire ambassadors take the time to give us their feedback.
Your comments are vital to us as we constantly strive to be the best home appliance company in North America.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful about the experience you have encountered recently with your appliance. I would like to gain more insight into your recent concerns. Please be on the lookout for an email from us.
For any immediate assistance, we can be reached by dialing 1-800-265-8352. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your business with us, and we are looking forward in the hopes of assisting you.
Regards-Derrick
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Shiny Garbage
on January 5, 2020
Posted by: tomax7
from Calgary, AB
This is my SECOND Frigidaire Professional Fridge and the first one lasted only 7 years and this one not even a year and the temperature or controller board is gone.
Expensive.
No, I would not recommend this to a friend.
Response from frigidaire.caBy R'Shaye, Online Outreach Specialist, January 9, 2020
Oh my goodness, Tomax7.
Thank you for taking the time to share your feedback. I apologize this has taken place. I am happy to see we are in the process of getting a resolution. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-265-8352 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your feedback. I apologize this has taken place. I am happy to see we are in the process of getting a resolution. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-265-8352 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.ca