Customer reviews from BISSELL Homecare
BISSELL - Cleanview Bagless Upright Vacuum - Black/Napa Valley
Average customer rating
4.3
(743 Reviews)
Rating breakdown 743 reviews
5 Stars
497
4 Stars
126
3 Stars
30
2 Stars
30
1 Star
60
82%of customers recommend this product.
(
232 out of
284)
Customer Reviews for BISSELL - Cleanview Bagless Upright Vacuum - Black/Napa Valley
Posted by: Donald
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] For the money this vacuum does a fantastic job. Picks up twice the dust in the carpet compared to my previous vacuum.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
quite disappointed with vacuum
on October 24, 2017
Posted by: thewalnutguy
from scandia, mn
Verified Purchase:No
vacuum becomes covered with dust when using, emits cloud of dust when turned on. Must take the canister outside to empty to avoid making a mess indoors. primary dust foam rubber filter must be cleaned with every emptying of canister. Would have returned unit if I hadn't disposed of packaging materials prematurely.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for the feedback - with normal use this absolutely should not happen. Please check to make sure the foam filter is in place in the top of the dirt tank and that it's clean. If it's missing that could cause fine dust to blow through the motor as pictured.
Written by a customer while visiting BISSELL Homecare
Posted by: Sanjay
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Seeing as this vacuum was the last of the 12 amp Motors I was extremely excited to purchase it. I still have an original cleanview with a 12 amp motor from 2005. The reason I purchased this one thinking it would be newer better then the old one but it just fell short. However I did like that it was a heavier vacuum had plenty of power did not matter what carpet or floor you were on it picked up extremely well. Better than I expected. The only downfall is and this is specific to me. Is that the cord is 25 feet long and my living room is 34 ft long. I just need a longer cord. I did return it and purchase the cleanview Plus because it had a 5-foot longer cord. However this model would have been the one to keep. I do not like the cleanview Plus.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I love this machine.
on January 30, 2017
Posted by: Tiger210
from Ohio
Verified Purchase:No
This machine performs as advertised. I'm impressed with the amount of debris that is picked up with yes, only one pass. Can't believe I paid such a small amount for such great performance. The ONLY thing I would change - to put the cord attachment higher on the machine rather than down at the bottom, making it necessary to hold onto it when I vacuum.
Written by a customer while visiting BISSELL Homecare
Posted by: Jessica
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely LOVE LOVE LOVE this vacuum!! It is by far the best purchase I have ever made. My daughter and I both have think long hair that gets everywhere, but this vacuum gets it all!! I didn't realize how dirty my carpet actually was until I used this the first time! I would definitely recommend this to Everyone! #Sweepstakes
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
The vacuum is clogging where the hose meets the canister.
on January 19, 2019
Posted by: Keith
from CA
Verified Purchase:No
MY VACUUM IS 3 MONTHS OLD. All the dust, dirt, etc collects at the top of the canister. (Side Note) WE HAVE NO PETS! We barely use it! I called customer service and they're recommendation was to send me a new hose. I told them repeatedly, there''s nothing wrong with the hose..! so I replaced the hose, same issue. Customer service is now wanting me to take it to an authorized dealer, 60 min drive, just so they can inspect it. So if I drive there out and back twice that's 4 hrs of my time. They could just simply send me new filters or a new canister. I am very disappointed with the quality of the products and the customer service provided. For Bissell is a brand name that my family used to trust...... not any more!
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for the feedback, a dirty filter or static could case debris to collect around the upper cyclone. Try washing the filter in the top of the dirt tank or replacing the post motor filter below. We normally would not recommend a service center that far away from your home. If cleaning the filters does not help, give us a call back so we can better assist .1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
I would not buy again
on August 6, 2018
Posted by: Bets
from Florida
Verified Purchase:No
Loved the suction but found it heavier and louder than I expected. On off switch too low as well as the handle as I am tall and back hurts after use which my Hoover never did.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
This isn't as good of a buy as it seems!
on November 13, 2017
Posted by: Z
from OKlahoma
Verified Purchase:No
Vacuum isn't worth the $ unless you aren't going to use it much. I've had mine 1yr 2mo & the handle release broke last night. No way to fix b/c nothing to attach it to if glued or otherwise. It's worked great & noisy up until then. I almost broke 2 plate glass windows because the handle kept falling after the release broke off. Here I go again looking for a new vacuum, I can't go without one.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Sorry to hear about the handle release Z - If the machine is under 2 years old, it's still under warranty. Give us a call and we'd be more than happy to help! 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare