Customer reviews from whirlpool.com
Whirlpool - Cabrio 4.5 Cu. Ft. 11-Cycle Super Capacity Plus Washer - White
Average customer rating
3.1
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
5
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
4
45%of customers recommend this product.
(
5 out of
11)
Customer Reviews for Whirlpool - Cabrio 4.5 Cu. Ft. 11-Cycle Super Capacity Plus Washer - White
Customer Rating
2
No Agitator
on November 7, 2013
Posted by: Gkirchne
from Menasha, WI
No agitator leads to all loads being unbalanced. No longer a high efficiency design.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Did not Survive 8 years.
on December 30, 2015
Posted by: Anonymous
from Navarre, FL
I've copied the same review as below because I had the same thing happen. This machine is discontinued so it really doesn't matter but this machine will never last. Period! Buy another machine.Disappointed in life of servceBy DM GreenFrom Alexandria, VAI received a very short service life from this machine. I purchased my Cabrio Washer and dryer in September 2006. I enjoyed the performance of my laundry set until about three months ago. It started to stop in the spin cycle not frequently at first and the unbalanced load signal displayed.I would have to rearrange the load and start the machine to complete the cycle. About three weeks ago it would not go through a wash cycle without going out of balance and stopping. I checked to make certain the level on the machine was good and there is a whining sound in the high speed spin. I called whirlpool service.The technician said the rods were broken and the bearings in the drum were worn out and need to be replaced. The bearing replacement is a $600.00 job.He recommended I purchase a new machine.I will not buy another Cabrio machine this is not a reliable, durable piece of equipment. I have a household of only 2 people.I never moved this machine to another location to cause tipping or stressing the drum mounts.There was no indication the rods were broken or weak – all of a sudden the machine needs to be replaced.The parts holding the drum in place should not have broken off before the washer is 10 -15 years old.This is not a durable piece of equipment when one has to replace 8.5 years.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Piece of Junk
on December 2, 2013
Posted by: NorfolKVA
from Norfolk VA
This washer is around 4 years old. We bought it to replace another washer that was 20 years old and was on it's last leg, I had thought it would be a good investment HOWEVER now after 4 years it takes me over an hour to do laundry because the washer goes off balance at the beginning of the wash cycle and then again at the beginning of the spin cycle. With a 2 year old in the house, a full time job also, I need a washer that works, I don't have time to go to a laundry mat. I will be replacing this washer... what a shame.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
My BAD Experience Exactly the Same
on September 15, 2015
Posted by: Anonymous
from La Verne, CA
I have copied this review word for word because this has been my exact experience as well, except that I bought my machine in 2007.Disappointed in life of servceBy DM GreenFrom Alexandria, VAI received a very short service life from this machine. I purchased my Cabrio Washer and dryer in September 2006. I enjoyed the performance of my laundry set until about three months ago. It started to stop in the spin cycle not frequently at first and the unbalanced load signal displayed.I would have to rearrange the load and start the machine to complete the cycle. About three weeks ago it would not go through a wash cycle without going out of balance and stopping. I checked to make certain the level on the machine was good and there is a whining sound in the high speed spin. I called whirlpool service.The technician said the rods were broken and the bearings in the drum were worn out and need to be replaced. The bearing replacement is a $600.00 job.He recommended I purchase a new machine.I will not buy another Cabrio machine this is not a reliable, durable piece of equipment. I have a household of only 2 people.I never moved this machine to another location to cause tipping or stressing the drum mounts.There was no indication the rods were broken or weak – all of a sudden the machine needs to be replaced.The parts holding the drum in place should not have broken off before the washer is 10 -15 years old.This is not a durable piece of equipment when one has to replace 8.5 years.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed in life of servce
on July 7, 2015
Posted by: DM Green
from Alexandria, VA
I received a very short service life from this machine. I purchased my Cabrio Washer and dryer in September 2006. I enjoyed the performance of my laundry set until about three months ago. It started to stop in the spin cycle not frequently at first and the unbalanced load signal displayed.I would have to rearrange the load and start the machine to complete the cycle. About three weeks ago it would not go through a wash cycle without going out of balance and stopping. I checked to make certain the level on the machine was good and there is a whining sound in the high speed spin. I called whirlpool service.The technician said the rods were broken and the bearings in the drum were worn out and need to be replaced. The bearing replacement is a $600.00 job.He recommended I purchase a new machine.I will not buy another Cabrio machine this is not a reliable, durable piece of equipment. I have a household of only 2 people.I never moved this machine to another location to cause tipping or stressing the drum mounts.There was no indication the rods were broken or weak – all of a sudden the machine needs to be replaced.The parts holding the drum in place should not have broken off before the washer is 10 -15 years old.This is not a durable piece of equipment when one has to replace 8.5 years.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the top load with glass top.
on November 9, 2013
Posted by: joedirt1
from Coarsegold, CA
High efficiency that cleans great and is a top loader. Has been very durable. Trouble free workhorse other than recent spring replacement. I don't like front loaders, so keep making this model
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good washer, would prefer older agatation model.
on June 8, 2016
Posted by: Jpj
from Sacramento, Ca
[This review was collected as part of a promotion.] Jpj
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
these products are great
on October 28, 2013
Posted by: EAGLEYE
from HILLSBORO
I HAVE THE CABRIO WASHER AND I ABSOLUTELY LOVE IT. WILL RECOMEND IT TO ANYONE THAT IS LOOKING TO BUY ONE
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com