Customer reviews from hp.com
HP - LaserJet Pro M401dne -and-White Printer - Black
Average customer rating
4.5 out of 5
4.5
(13 Reviews)
Open Ratings Snapshot
Rating breakdown 13 reviews
5 Stars
9
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
0
92%of customers recommend this product. 
(
12 out of 13
)
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Customer Reviews for HP - LaserJet Pro M401dne -and-White Printer - Black
Customer Rating
4 out of 5
4
This copier has been fast and reliable.
on April 28, 2015
Posted by: kwhit62
I would recommend this copier. It has made fast and clean copies. I have nothing negative to say about it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great value
on April 28, 2015
Posted by: WisconsinCPA
from Fort Atkinson WI
Gender:Male
Speed, duplex, network connectivity and laser all in a very affordable printer. Great value.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great product for the office.
on April 28, 2015
Posted by: Cheryl72
from United States
Gender:Female
I have been using this product now for about three months with daily use and a high volume of printing. Its a great all round printer with nice crisp print. Because I do a high volume of printing, I find that this printer goes through ink cartridges much faster than the old LaserJet( using the smaller cartridge). I have recently purchased the X80 cartridge and hope it will last much longer. The only other comment I might have is that I do a mix of printing (i.e., letter and envelopes) and the envelope print feature is in the middle of the feed tray. The guides for envelope printing are of no use to me as they would be too time consuming to adjust. I have to guide the envelopes with my hand which I also did with the old LaserJet but on that one, the envelope printing was all the way to the left of the feed tray and a thumb against the envelope was all that was needed. Those are the minor "cons" that I would mention. Otherwise, this unit is beautifully fast and I would recommend it to anyone.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great printer!
on May 30, 2013
Posted by: CathyAMP
from Dallas, TX
Gender:Female
I replaced an old HP 2300 with this. It is much faster and quieter. It duplexes and has great functionality. Installation only took a few minutes. Very pleased!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Printer for my Home Office
on January 12, 2014
Posted by: klavenson
I ordered the Laserjet 400 (M401dne to be precise) to replace my old HP Laserjet 2420 in my home office. My primary reason was the larger amount of on board memory. The old printer (32mb) was choking on large or complex PDF and JPG files (w/ complex background pattern or linework). The new printer (256mb) churns them out without hesitation. It seems like a perfect replacement for the old one. Roughly the same footprint, all the same features like knowing to ask for an envelope in the top feeder rather than just printing on regular paper. And it's much faster, and quieter than the old one. I have not had any of the problems that I read about in other reviews (hot paper, electrical spikes on wake up, etc) but I do have my equipment running through a good size backup power unit that supposedly 'cleans' power spikes. My printer connected to my iMac w/ OSX Lion flawlessly and it prints through Win7 running in a Parallels virtual machine. I'm very happy…..
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Sleek and efficient
on March 8, 2014
Posted by: pastadiva
from New York, NY
Gender:Female
All of our printers, scanners, fax machines are HP, but I was missing this Pro Printer--now I have a row of black boxes in a row on a cabinet in my office. This printer delivers everything that it promised: it is quick, efficient and easy to operate. It also offers front and back of page printing, which is something my earlier printer was missing. I'm just sorry I didn't buy it sooner. I also find it a jewel in terms of design; futuristic, simple, elegant.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy to install and quiet
on June 25, 2014
Posted by: LadyKate
from Yerington, NV
Gender:Female
Easy and quick to install and much quieter than my old laser jet printer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Blank lines not print
on January 21, 2014
Posted by: TmdnM
from Austin, TX
Gender:Male
This printer omit blank lines in my pdf documents. The same pdf documents printed fine to the HP P2055dn printers. The original excel documents also printed fine to this M401dne printer. Unable to reach HP support (online and via phone) for help.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
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