Customer reviews from lg.com
LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Average customer rating
3.5
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
146
4 Stars
62
3 Stars
33
2 Stars
26
1 Star
82
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Posted by: Genny01
from N. Ridgeville, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this Blu-ray player to upgrade the LG Blu-ray player I already have that is probably 8 to 10 years old, it still works and I have never had a problem with it and is still being used in another room but since it is so old you can only connect to Netflix, we needed 2 upgrade to be able to hook up to Hulu and Amazon which I believe when we bought the first LG Blu-ray player was not even in existence as a streaming video option. It was very simple to hook up and get everything set up on it and start watching in no time. Very pleased with the ease of operation as it is very similar to our old LG Blu-ray player and works very much in the same way. We are very happy with all of the LG products in our home and will continue to be an LG consumer. Thank you for making such great and reliable products.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: sebastianbenjamin
from Elyria, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Feature wise, this is a great product. It turns an ordinary flat screen TV into a Smart one. However, it constantly drops the signal from a modem/router less than 50 feet away, and the tray sometimes refuses to open after repeated attempts.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Great little bundle of non-expensive joy.
on September 29, 2018
Posted by: FreeBird77
from West Monroe, Louisiana
[This review was collected as part of a promotion.] I've only had my Blu-ray/dvd wifi ready player for a day so it's all still new to me. But, with the short time I've had it I've grown to really enjoy the features and great picture quality of it. I'm having a little trouble with the lag in the the remote. What I mean by this is the short delay once you've pushed a button to the time it takes the set-top box to receive it. No big problem though. All in all I am very proud of my new LG product and thank you guys and gals for making a wonderful blu-ray player.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Misinforming
on November 11, 2018
Posted by: Bstock
from Indy
[This review was collected as part of a promotion.] Just bought this for my father, so he could use it to stream certain apps. Figured I'd be able to download said app. All preinstalled and no choice to have other apps. Now I'm out the 60 -70$ I spent. I'm sure it works good for DVDs and blu Ray's. Disappointed
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
Can't use the words I want to...
on November 18, 2018
Posted by: Lwil
I have been having trouble with this player since the day I got it. After exchanging 3 times to get this one for other product failures, this one crashes just about every single time I try to use it. On Netflix, watching a blu ray or dvd. sometimes even just turning it on causes it to crash. I am so frustrated, and I will NEVER buy an LG product again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy TH, LG, November 19, 2018
Thank you for your review. It is very unfortunate that you have had the DVD Player exchanged multiple times. I can definitely understand how frustrating it may be for your DVD Player to crash when you try to use it. If there is anything we can assist you with please feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport .
Written by a customer while visiting lg.com
Customer Rating
4
A little confusing to use
on October 12, 2019
Posted by: Frogman 52
from Mpls, MN
[This review was collected as part of a promotion.] If a disk is put into the player before the player is ready or the TV is on it. The tray needs to be opened and closed again to get the movie to play. AFter that it seems to work fine.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
No more Hulu
on November 13, 2019
Posted by: No Hulu
from Indiana
[This review was collected as part of a promotion.] I brought this player because Hulu was No longer supported on my Samsung. Two months after buying it Hulu stop supporting this player too. Also it doesn't up date so I can get Disney plus.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
4
Features
2
Value
4
Written by a customer while visiting lg.com
Posted by: Deafdogma
from Toledo Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We got the blue ray player last month, it works amazingly well. It just won't stream what I got it to stream.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com