Customer reviews from lg.com
LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Average customer rating
3.5
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
146
4 Stars
62
3 Stars
33
2 Stars
26
1 Star
82
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Customer Rating
5
Very compact BluRay Player with many easy to use.
on July 21, 2022
Posted by: Anonymous
from Spring Hill , Kansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a replacement for an older LG BluRay player that had served me well for many years.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Can’t Play DVDS!
on August 9, 2022
Posted by: bunnyscorp54
from Chillicothe, IL
I am online, using all the online services. But when I go to play. DVD, it tells me no device is currently online!
Quality
3
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, August 10, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Customer Rating
3
Plays discs just fine, until...
on August 10, 2022
Posted by: Srino
from Anchorage, Ak
I have had this player for several years and use it for disc playback and streaming. As other reviewers have said before me there are not many choices for streaming. I commonly use Prime. The problem with this machine is when the player disconnects from the internet, which it commonly does, it interrupts the movie with a big screen saying check your router etc. I have to unplug the machine to get it to work again. It happens more often during blu ray playback. It is long out of warranty and it does still function, though it is VERY annoying to watch discs on. Anyway, my 2 cents.
Pros: ease of use
Quality
5
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, August 11, 2022
We hate to hear you are having this issue and thank you for providing us your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: MCAUBLE49
from Salisbury NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] My other device went bad and needed a replacement so glad I did
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
so far I like it, get great picture through new TV
on September 25, 2022
Posted by: llt14
from PALATINE, IL
Verified Purchase:Yes
My old DVD/CD player didn't have HDMI connections and my new LG TV only has HDMI ports so needed to buy new player. This linked up to my new LG 4K NANO CELL TV perfectly. I recommend reading/downloading's the user manual first. DVD has great picture with new TV also DVD & CDs sound great through my surround sound setup. I don't have the Wi-Fi setup for the Apps because I have a Smart TV so it's not needed (can't rate that). The Remote is small but there is also a Remote option via an App you can download if needed which is nice. I've only had this for about a month and don't use often but so far I like this player and recommend especially if you have a new LG TV.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from St Johns, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This item has not worked from the time we bought it. I put in repair ticket and have not heard a word.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 26, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Cheryl50
from Sheridan, OR
Verified Purchase:Yes
I bought this LG Blu-Ray play to replace one that quit on me and I'm so glad I chose LG. It was so easy to setup. Has worked perfectly since I purchased it and I'm sold on LG now.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Peachez60
Verified Purchase:Yes
I bought this having doubts it would live up to my expectations. I was so wrong. I love It and the sound is awesome.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com