Customer reviews from lg.com
LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Average customer rating
3.5
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
146
4 Stars
62
3 Stars
33
2 Stars
26
1 Star
82
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Posted by: Ethanol
from Vail, Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] The big draw back is, it will not save the WiFi code. You have to enter it every time you play a movie.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, February 21, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: DonaldHowardbbq
from Southfield, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This bluray player was easy to install and is easy to use. Plug into to tv and it is ready to watch. Moderately priced
All is good
All is good
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Big Rose
from Conyers GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the unit and it did not last two months before it started having problems
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 26, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Plays Well and Easy, But Needs Stronger Remote
on February 26, 2021
Posted by: HonestJohn
from Eau Claire, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this a month or so and am generally happy with it. My electronics are stored in a closet in the basement and receive signals from remotes via a IR repeater. Other remotes work fine, but this one (1 AAA battery) is difficult for the repeater "eye" to read.
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: RONHAWAII
from Keaau, Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to replace a SONY 4K BluRay player that lasted all of 2 months. This player is fantastic. All of the functions work as advertised and and are easily (and straight forward) accessed through the menu screen option. There are plenty of options for connecting the equipment to a TV, sound bar, etc. I have had no problems playing any BluRay or DVD (no matter what region). Using the apps or streaming option is just as simple as playing a disc. Also, the setup for the system is simple enough that anyone that can read can do the setup.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Oaktown girl
from Oakland, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is basic but priced right. I had issues with wifi connection so not using that. The small footprint is nice too. Very small remote /function buttons so I am using a previous LG dvd remote I still had. No display but just touch "display" on the remote to see remaining time and details. LOVE LG!
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Grandma Kay
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] I thought I was buying a DVD player and found out it also did Blu Ray. I am very happy with the wi-fi capability which was also another surprise
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TB67
from Hinesville, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the Picture and the setup was as easy as you can get.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com