Customer reviews from lg.com
LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Average customer rating
3.5
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
146
4 Stars
62
3 Stars
33
2 Stars
26
1 Star
82
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Customer Rating
5
A very good Blue Ray player.
on December 28, 2020
Posted by: 1cruiser
from Carthage NC
[This review was collected as part of a promotion.] My LG Blue Ray player is a full step above the one I had. I have been very happy with the way it performs.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Locks up from time to time.
on December 30, 2020
Posted by: Mark John
from St Paul
[This review was collected as part of a promotion.] I have own this player for about 4 months. When it's working it's fine.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 31, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Works fine!
on December 31, 2020
Posted by: Mickey1491
from Gettysburg, PA
[This review was collected as part of a promotion.] This seems to be a good player. Obviously it is not at the high end of the LG line of players, but it does the job I need it to do and at a (IMHO) reasonable price.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
on December 31, 2020
Posted by: willvancet
[This review was collected as part of a promotion.] Playback is crystal clear. Menu is a bit confusing at first.
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Not overly impressed
on January 1, 2021
Posted by: Sudsies
from Wyoming
[This review was collected as part of a promotion.] Had this thing for couplenmonths now. Try to watch Amazon prime and get kicked out of after 5 min. Netflix runs fine remote only works half the time. I wouldn't buy again. Maybe higher priced models better made but don't really expect it
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 14, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: DPAtc
from Traverse City, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it to replace one that malfunctioned while streaming. Similar problems still happen. A second problem are interruptions playing blue ray or dvd with sudden appearance of “Setting” or “Home” prompt. Happens at least once in every playing. We skip through it, but is annoying.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 20, 2021
I am sorry for the issues you are having with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Fbxfishing
from Columbus ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this Blu-ray for a couple months now and I haven’t had any issues with it.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: brg1
from Affton, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product months ago and I am pleased with it.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com