Customer reviews from lg.com
LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Average customer rating
3.5
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
146
4 Stars
62
3 Stars
33
2 Stars
26
1 Star
82
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Customer Rating
1
Pile of junk
on November 16, 2019
Posted by: Jasonthatwontbuyanotherlg
from My house
It constantly comes up with warnings about being connected to the internet while trying to watch a DVD, when it’s connected and has the setting turned of. It won’t work with Hulu, which it says it will, and you can’t add apps to it, so I can’t try to add Hulu or Disney +.
Pros: battery
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
2
Response from lg.comBy Chris, Customer Service, November 18, 2019
We are sorry to see you are having issues with your Blu-ray player. The Disney+ application is not available for our Blu-ray players at this time. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Posted by: Tara19
from Dublin,Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just bought this a few weeks ago and I love it! Especially the LG remote you can download to work with the DVD player!
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Trash.
on November 29, 2019
Posted by: Anonymous
from Dalton ga
It obviously says on the box it has hulu. It does not!!! It only came with a power cord. No hdmi. you can no search any apps.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, December 2, 2019
We are sorry the Blu-ray player did not meet your expectations. While we tried to negotiate the application, Hulu decided to remove their support of this Blu-ray player.
Written by a customer while visiting lg.com
Customer Rating
3
none parts should have displayed to function/ oper
on December 1, 2019
Posted by: nette26
from Blue Island, IL 60406
purchase black friday, 2019 the box wasn't complete the installation needs a cord hdmi cords was not in the box. hdmi and the part is need to operate and function of the player should be available.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Olivier1
from Cleveland, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Straight forward; no dumb frills! Good looks & properly sized!
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Constantly freezes up
on December 6, 2019
Posted by: crazy_face5000
from Texas
I recieved this as a gift, and I'm very disappointed. The apps constantly fail to load, crash while using, and freeze up the entire player so that it has to be unplugged to reset. Also does not allow Hulu or ATT streaming.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy Chris, Customer Service, December 6, 2019
We hate to hear you were unhappy with the Blu-ray player and had troubles with the unit freezing. Our Blu-ray players include a 1 year warranty to cover any manufacturing defects. We would be happy to look into the problems you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Posted by: Dan 66
from California.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very satisfied with my new player. Easy set up! Works great too!
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dusty1
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] We absolutely love our Blue Ray player . Great price great features.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com