Customer reviews from lg.com
LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Average customer rating
3.5
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
146
4 Stars
62
3 Stars
33
2 Stars
26
1 Star
82
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Customer Rating
2
Terrible..will not update
on January 23, 2019
Posted by: Netbaby12
from Cincinnati Ohio
[This review was collected as part of a promotion.] This thing is horrible. It looses connection and freezes after watching for less than an hour and has to be unplugged in order to reboot.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy BH, Social Media , January 24, 2019
I hate to hear that you are having connectivity issues. I would love to look into your case and help you find a solution. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Written by a customer while visiting lg.com
Posted by: Cbscott
from Virginia Beach
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had to return product. Several periods of the wifi freezing up when switching between streaming apps.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy BH, Social Media , January 24, 2019
I hate to hear that you are having connectivity issues. I would love to look into your case and help you find a solution. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Written by a customer while visiting lg.com
Customer Rating
5
Doing the job
on February 9, 2019
Posted by: Plntbeydogga
from Michiganer
[This review was collected as part of a promotion.] I had to go out and get one face to face. So far so good, I'm 30 mins. into playing it and the look is great. All the colors all the 1080 clear for picture shades.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BarbaraJH
from Memphis, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received this as a Christmas present to replace my old one and am quite happy with it. It's not got the fastest response to the remote and you have to have the remote pointed to the player but that's a minor inconvenience. I've really enjoyed being able to watch Amazon Prime and Netflix on my TV
I would recommend this to a friend!
Quality
3
Features
3
Value
5
Written by a customer while visiting lg.com
Posted by: Lks517
from Bowie, MD, USA
Verified Purchase:Yes
I had a Blu-ray movie from the UK and needed a player. The one I had wasn't working so I bought the LG BP350, hooked it up, followed the instructions and voila my movie played.
Very nice device.
Very nice device.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor wifi connection
on March 15, 2019
Posted by: Erin94
from Sesser, Il
I have had this less than a week and the wifi connection is terrible. We have quite high speed, meaning no issues with cell phones or the other TV using a firestick. Also, the wifi router is right above the Blue ray player and it still buffers, freezes, and is super slow. Would not buy another and would not recommend.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy EJ, Social Media, March 18, 2019
Hi Erin, I hate to hear you have experienced this issue with the Blu-Ray player you purchased. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Written by a customer while visiting lg.com
Posted by: UnhappyLGcustomer19
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I returned the lg blu-Ray/dvd player. It froze up the first time I tried using it. And The remote was cheaply made.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy EJ, Social Media, March 28, 2019
Hi, I hate to hear you were not satisfied with the Blu-Ray player you purchased. If we can assist you in any way, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Written by a customer while visiting lg.com
Posted by: jureks
from Eagan, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to install, has the right features and the pricing that I enjoy.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com