Customer reviews from lg.com
LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Average customer rating
3.5
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
146
4 Stars
62
3 Stars
33
2 Stars
26
1 Star
82
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Customer Rating
4
Slow & Broken Connections
on October 10, 2016
Posted by: tobylee44
from Wichita, KS, United States
[This review was collected as part of a promotion.] Slower start up when streaming. Stalls during downloads and locks up occasionally.
Pros: easy to use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Useful player
on October 14, 2016
Posted by: ntpntp
from UK
[This review was collected as part of a promotion.] As we already have two LG 6x series blu-ray players and been very pleased with them, I opted to purchase a BP350 as a third unit for occasional use. I wasn't in the market for 3D support (never used it on the other players) but DLNA support was important as I use this as much (if not more) than physical discs.
To be honest I didn't realise until after purchase that the 350 is WiFi only (no wired ethernet port which I'd have preferred to use). My fault entirely for not checking the specs closely One disappointment was that I couldn't find the unit's WiFi MAC address anywhere (no label on the unit, not displayed in the settings when first switched on). I had to temporarily disable MAC filtering on my router to allow the unit to connect. Only after connection was achieved was the MAC shown in the settings and I was then able to add it to the router's white-list.
Blu-Ray and DVD playback seem excellent as I'd expected.
Video streaming over DLNA works but for some reason this unit refuses to list certain file types that my other older players will happily open and play. I've yet to investigate exactly which types are a problem. Also I have to say video streaming over WiFi just isn't as reliable as over wired ethernet.
Bottom line for me is it's good for what it is but I probably should have bought a higher spec player to match my others.
I would recommend this to a friend!
Quality
4
Features
3
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Another LG fantastic/reliable product
on October 28, 2016
Posted by: RDAJR
from Feasterville-Trevose, PA, United States
[This review was collected as part of a promotion.] I originally purchased the LG BP350 and it did not work well with our smart TV. I called LG and the young lady I spoke with said, "no problem, we can work with the customer the service department and get you one that is compatible with your TV. They didn't ask me to return the defective one since I would have to incur shipping costs and re-stocking fees. like I said - FANTASTIC COMPANY!!!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Works great
on November 5, 2016
Posted by: Fuzzy46
[This review was collected as part of a promotion.] I got this a month ago just what I wanted works wonderful has everything on it I wanted
Pros: Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love the features
on November 24, 2016
Posted by: Gbaby37
from Underwood, MN, United States
[This review was collected as part of a promotion.] I bought this a few weeks ago to replace my existing DVD player. I'm glad that I bought it. I love all the great features that this has. I am really enjoying the Wi-Fi connectivity as well as Netflix and Pandora.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on December 3, 2016
Posted by: JLPW
[This review was collected as part of a promotion.] I would recommend this product. It is very easy to use.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
small and mighty
on December 31, 2016
Posted by: Andyinme
from Maine, United States
[This review was collected as part of a promotion.] While we haven't yet explored all the many features of this litte box, it did pair nicely with our wifi, and upscaled DVD's very well. Streaming, at least from Amazon Prime, is seamless.
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
The wi fi apps
on January 24, 2017
Posted by: Rich12
from West Chicago, IL, United States
[This review was collected as part of a promotion.] Recieved it as a Christmas present and am very pleased 28th it.
Pros: Features/Settings, easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com