Customer reviews from lg.com
LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Average customer rating
3.5
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
146
4 Stars
62
3 Stars
33
2 Stars
26
1 Star
82
61%of customers recommend this product.
(
181 out of
298)
Customer Reviews for LG - BP550 - Streaming - 3D - Wi-Fi Built-In - Blu-ray Player - Black
Customer Rating
1
Doesn’t even come with HDMI cord
on March 31, 2020
Posted by: Muggs
This was given to me as a gift but if I had purchased a Blu-ray player for myself, I would not have chosen this one. This product requires an HDMI cord to connect to my TV, but it doesn’t even come with an HDMI cord, so now I need to go buy an extra cord. What kind of product doesn’t even include all components required for use?
Maybe I’m misunderstanding something in the user instructions that explains how to connect to my TV, but that’s a stretch because the instructions included in the box are minimal at best.
Maybe I’m misunderstanding something in the user instructions that explains how to connect to my TV, but that’s a stretch because the instructions included in the box are minimal at best.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, October 20, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Good product.
on October 3, 2015
Posted by: Perturbed
from Michigan, United States
You should be able to download any premium cont you want! I really want pureflix!!
I would recommend this to a friend!
Quality
5
Features
2
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Nice player
on October 26, 2017
Posted by: Liutas
from Chicago, IL, United States
[This review was collected as part of a promotion.] Own it for years with no problems. Works fine, got frozen maybe once or twice.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: SueBear
from Michigan
Verified Purchase:Yes
This is an average DVD Blue Ray player that is not with the current technology. It only have one HDMI port and for people with experience with technology this device is not with the current times. This is an entry level product for someone without installation experience or a supplier. This product does not have the capability of adding a diversity of channels. The operating system is locked.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, May 3, 2018
Thanks so much for the excellent review. We greatly appreciate the feedback and we are sorry the Blu-ray player did not meet your expectations. ^CP
Written by a customer while visiting lg.com
Customer Rating
4
product fair
on July 9, 2015
Posted by: darleen74
from mooresville nc
the remote does not work well with it and does not respond quickly
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
2
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Works Great, no problems streaming Not enough Apps
on December 29, 2015
Posted by: DLPerry432la
from Los Angeles, CA, United States
Need to add Flixter and Ultraviolet to the apps listing. I have Hundreds of Digital Movies on these and so do many of my friends. Very Disappointing
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Missing key streaming services...
on February 17, 2016
Posted by: fyreguy87
from Seattle, WA, United States
[This review was collected as part of a promotion.] Got this about a month ago, and was kinda expecting a better selection i guess, i keep waiting for that "coming soon" sign in premium content to go away and hopefully be replaced with plex... the DLNA server works, but not always, and not with all types of media. this thing seriously needs a dedicated app for plex. Do you hear me LG... P L E X, PLEX!!
Pros: Style/Design, easy to use
I would recommend this to a friend!
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great 3d player
on December 15, 2016
Posted by: notme123
from Saint Clair, MO, United States
[This review was collected as part of a promotion.] We bought 3d dvds and picture on 3d oled tv jumped out of screen as in store demo.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com