Customer reviews from kitchenaid.com
KitchenAid - 20.9 Cu. Ft. Bottom-Freezer Built-In Refrigerator - White
Average customer rating
3.8
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
1
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
0
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for KitchenAid - 20.9 Cu. Ft. Bottom-Freezer Built-In Refrigerator - White
Posted by: Mrs.J.
from Hilton Head Island, SC
Verified Purchase:Yes
This new interior design is not great. My 9 year old Kitchenaid refrigerator failed and parts where no longer available. I had no choice but to replace it. I bought a second Kitchenaid refrigerator so that I could reuse the custom cabinet panels that match the rest of my kitchen. The new interior has less storage in the door and limited shelf adjustment. It is difficult to store medium to tall bottles and jars. The front sides are too high. The interior top is bulky and bigger too, so you cannot put as much on the top shelf. Very frustrating. I have less storage in this new model than the old one. Very disappointing.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 29, 2017
Hello Mrs.J. Thank you for taking the time to write regarding your KitchenAid refrigerator. Feedback from our customers is an important source of information. It is through customer feedback that we are able to correct, and make changes to, our products in respect to their quality and overall design. We manufacture several different models with various feature and accessory designs in trying to provide refrigerators that are versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice Design
on August 10, 2018
Posted by: Beck0822
from charlotte nc
Gender:Female
[This review was collected as part of a promotion.] I can really put a lot of food in the refrigerator and freezer
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Refrigerator for the Price!
on March 13, 2019
Posted by: NJMuskoka
from Bracebridge
Gender:Female
I love the wide and glide pantry drawer..perfect for overflow fruits and veg.
Lots of adjustment in the shelving and tonnes of door storage:-)
Lots of adjustment in the shelving and tonnes of door storage:-)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Wonderful built in fridge
on May 20, 2019
Posted by: Isabel W
from Ontario, Canada
Gender:Female
[This review was collected as part of a promotion.] We really wanted a built in fridge, but did not think we could afford it. But this Kitchenaid built in is reasonably priced for a built in. It's very sleek looking in the kitchen and works great!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Looks great
on December 11, 2019
Posted by: Ian884
from NORTH CAROLINA
[This review was collected as part of a promotion.] Great refrigerator with just a few faults.
The refrigerator light only comes on when door is almost fully open, the freezer drawer is tough to open and sometimes does not fully close. The refrigerator also has a "replace filter" warning light that has been lit for a few weeks, but even the kitchen aid support desk does not know where the filter is, they say that some dont have a filter.
Otherwise the unit is quite, looks good and performs well.
The refrigerator light only comes on when door is almost fully open, the freezer drawer is tough to open and sometimes does not fully close. The refrigerator also has a "replace filter" warning light that has been lit for a few weeks, but even the kitchen aid support desk does not know where the filter is, they say that some dont have a filter.
Otherwise the unit is quite, looks good and performs well.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com