Customer reviews from Samsung US
Samsung - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.7 out of 5
4.7
(215 Reviews)
Open Ratings Snapshot
Rating breakdown 215 reviews
5 Stars
167
4 Stars
36
3 Stars
8
2 Stars
2
1 Star
2
94%of customers recommend this product. 
(
199 out of 211
)
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Customer Reviews for Samsung - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5 out of 5
5
Completely satisfied so far.
on May 12, 2016
Posted by: 10usne1
from Festering in a state of misery
Expertise:Intermediate
So far tv has totally met my expectations of a Samsung product . Great picture , easy link to home Wi-Fi . Controls self explanatory.
Pros: Realistic color, Bright display, Lightweight
Cons: small audio pop when changing channels
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a great look & performance.
on May 16, 2016
Posted by: crazypepe
from los angels
Expertise:Expert
I love this Tv. it has great resolution and performance is the best tv in the market.
Cons: none
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good TV that could use an added function
on May 23, 2016
Posted by: Dalebert
from Minneapolis, MN, USA
Expertise:Intermediate
I really like this TV as it is an upgrade from my nine-year-old 720P TV. There is one feature lacking on this TV that really makes me wish I had shopped around a little more, though. Wake timers. I like the functionality to be able to turn on/off my TV on a schedule. I had this in my previous TV and have had difficulty adjusting to life without it on the Samsung.
The picture quality is stunning. The sound is not so great. I bought a sound bar and that dramatically helps, but now I have a subwoofer sitting around that I don't really want. And why is there a long and convoluted process of getting to the sleep timer by going through the menu options while in the Netflix app, instead of the tools button? This should be accessible from any app or TV station.
PLEASE - Add the wake timers to the next firmware release, PLEASE!
Pros: Realistic color, Bright display, Lightweight
Cons: no wake timers, tools button on remote doesn't work in netflix app, built-in sound quality
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Product is good
on May 24, 2016
Posted by: Rajunomu
from Attleboro, Massachusetts
Expertise:Intermediate
I really liked the product. Would like people to try this.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This TV is the best
on June 12, 2016
Posted by: voyager353
from Boston, MA, USA
Expertise:Intermediate
I bought this TV today 6/12/16 and the set-up time took maybe 15 minute and I can tell you right now the picture quality on this tv is amazing I am really impressed , I would recommend this tv to anyone who is looking for a new tv
Pros: Realistic color, eazy set-up
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Picture Quality
on June 13, 2016
Posted by: Redness
from Virginia
Expertise:Intermediate
Love this TV....great quality, color is amazing!!!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: stand does not swivel
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best TV I ever purchased
on June 19, 2016
Posted by: viet21
So convenient to have and works well with my Blu-Ray player. Never need to use cable again cause of the SmartHub that's installed for me to watch footage online.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy with TV so far
on July 7, 2016
Posted by: Nikita
Expertise:Intermediate
Only had it for one day so can't comment on the longevity of the TV, but very happy with picture quality & overall Performance of TV. Sound quality is so-so, but most like me, add external speakers or sound bar. Would definitely recommend purchasing.
Pros: Bright display, Realistic color, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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