Customer reviews from Samsung US
Samsung - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.7
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
167
4 Stars
36
3 Stars
8
2 Stars
2
1 Star
2
94%of customers recommend this product.
(
199 out of
211)
Customer Reviews for Samsung - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5
One off my bucket list
on January 28, 2016
Posted by: kat12
from Texas
As I am getting older I decided to treat myself to a 55in Samsung TV and I am in love. The picture quality and the sound are the best I have ever have seen. It makes me feel wonderful while I watch my favorite shows and movies. I have always loved Samsung and I would recommend this beautiful TV to anyone who wants the best quality on the market.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 4K UHD JU6400 series 55 inch tv
on January 30, 2016
Posted by: Gunner0411
from Texas, USA
Expertise:Intermediate
I never saw a picture look so clear and real in all my life at age 44. When I watch my blu-ray movies, it's as real as it gets, as if the characters in the movie are walking around in my home and every little detail, down to the hair on your body is like I have never seen in any other source of video. All the colors are as brilliant as their supposed to be. You spend the extra money on one of these Samsung tv's, but it's worth every penny and Samsung is the best. I'm so happy and excited that I made this choice. It's one of the best investments that I have ever decided on. Thank you Samsung for this new technology. Thank you
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, future ready
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Realistic
on January 31, 2016
Posted by: Anonymous
from WI
Expertise:Intermediate
Love the tv. Only con sometimes the screen pauses or jumps.
Pros: Realistic color
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great TV for the money
on February 1, 2016
Posted by: Tampico
from Raleigh, NC, USA
Expertise:Intermediate
I got a TV just like this a week before black Friday 2015 for a very good deal.
Unfortunately as soon as I started using it, I've noticed blue spots, like dead or stuck pixels in the display, one of them was about a quarter of an inch in diameter.
After exchanging that TV for another one of the same model, I'm satisfied.
It looks great, sounds good and until now, it's been performing very good.
There are times and certain shows on certain channels that get bad "pixalation", but other that, my wife and I believe this was a great purchase for the money.
Have tested 4K only from YouTube and looks great, will have to wait until there's more availability to pass real judgement.
On the eManual, there's mention of the smart remote by default, but another remote came in the box and apparently the smart remote doesn't work with this TV.
Samsung should make their smart remote work with any of their smart TVs and should sell all their smart TVs with that smart remote by default!
I suggest, Samsung should send an update for all their smart TVs so they are enabled to work with the smart remote.
After that, they should give us (for free) or sell us (at a great discount) the smart remote.
That will say a lot about them caring for their customers.
Unfortunately as soon as I started using it, I've noticed blue spots, like dead or stuck pixels in the display, one of them was about a quarter of an inch in diameter.
After exchanging that TV for another one of the same model, I'm satisfied.
It looks great, sounds good and until now, it's been performing very good.
There are times and certain shows on certain channels that get bad "pixalation", but other that, my wife and I believe this was a great purchase for the money.
Have tested 4K only from YouTube and looks great, will have to wait until there's more availability to pass real judgement.
On the eManual, there's mention of the smart remote by default, but another remote came in the box and apparently the smart remote doesn't work with this TV.
Samsung should make their smart remote work with any of their smart TVs and should sell all their smart TVs with that smart remote by default!
I suggest, Samsung should send an update for all their smart TVs so they are enabled to work with the smart remote.
After that, they should give us (for free) or sell us (at a great discount) the smart remote.
That will say a lot about them caring for their customers.
Pros: Bright display, Built-in speakers, small bezels around the tv
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Very, very happy camper
on February 2, 2016
Posted by: BxFootballFan
from Bronx, NY, USA
Expertise:Expert
This is my first Samsung television, and I cannot be happier. I waited until just the right time to purchase one and thought the size would be too large for my apartment. It absolutely is not and everyone is happy!
I cannot say enough about the crisp, Ultra Hi-Def picture. You can see every. Thing.
I recommend this product and hope you find it as great an experience as I have.
Thanks!
I cannot say enough about the crisp, Ultra Hi-Def picture. You can see every. Thing.
I recommend this product and hope you find it as great an experience as I have.
Thanks!
Pros: Inexpensive, Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 2, 2016
Posted by: Oswaldo
from Ohio
Expertise:Intermediate
The picture quality is unsurpassed and the ease of using control features makes this TV a great product.
Pros: Realistic color, sharp picture
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on February 5, 2016
Posted by: Rockyandatlas
from Illinois
This TV is fantastic! Picture is unbelievable and it is easy to mount! Throw in the smart technology and this is a fantastic investment!
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Replacement TV
on February 7, 2016
Posted by: polarlover
from warrington, pa
Expertise:Beginner
This was a replacement TV for UN55H6350AFXZA. Dissatisfied with shape, picture, and lack of rotation of screen. Although original TV developed unfixable screen issues, I wish I could have kept the old tv. Was told this would have a crisper picture, I think it is worse.
Didn't have a choice on replacement TV sadly. Never would buy this product.
Cons: Poor quality, Did not meet expectations, to clumsy
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
2
Written by a customer while visiting Samsung US