Customer reviews from frigidaire.com
Frigidaire - Gallery 4.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - White
Average customer rating
4.3
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
126
4 Stars
52
3 Stars
16
2 Stars
6
1 Star
11
86%of customers recommend this product.
(
153 out of
177)
Customer Reviews for Frigidaire - Gallery 4.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - White
Customer Rating
1
Stove flames burn out when oven is on
on October 2, 2019
Posted by: traceybell
First of all, the fan in the oven is quite loud. And it goes on forever after the oven is turned off. But the bigger issue is that when the oven is on with the fan blowing, it will blow out the burner, unless you have it on high. So, it is easy to breath in the gas for several minutes before you notice your flame has burned out. If you leave the burner on high, then it doesn't always burn out, but you can easily burn your food. Very frustrating. It is also very easy to bump the knobs out of place, also causing you to breath gas before you realize it is on. I would not buy this product again.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 7, 2019
Hello Traceybell. Thank you for your time and recent business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. We would like to connect with you personally to review your concerns and answer any questions you might have. At your convenience, please contact our customer service team by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
love the convection cook feature!
on May 15, 2015
Posted by: amymam
from Michigan, United States
This range was in our new spec home when we purchased it a couple of months ago. We love the industrial look and unique grill. We both love to cook and have all ready enjoyed many gourmet meals on our Frigidaire! The cook top is a breeze to clean with the moveable grates. We highly recommend this range!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
on July 29, 2015
Posted by: Rosalyn
I am not as pleased. Took 3 months to get it working properly and the contractor noted 3 things that when assembled were not done correctly. Frustrating.
Written by a customer while visiting frigidaire.com
Customer Rating
1
One burner already not working
on November 24, 2018
Posted by: Gina133
from Portland, OR
[This review was collected as part of a promotion.] I bought a brand new house that came with brand new appliances. It hasn't even been 6mths yet but one burner stopped working. It's the largest in the size so it's a huge pain.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist , November 26, 2018
Hello, Gina133! We appreciate your review. We sincerely apologize for your most recent experience with your 30'' Slide-In Gas Range. We would be more than happy to look into this for you. We have sent you an email in regards to this issue. If you ever have any questions regarding your appliance, please contact us directly at 1-800-374-4432, M-F 8 am to 8 EST. We look forward to hearing from you.~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Oven Heats the Whole Kitchen
on March 14, 2015
Posted by: Brian
We just bought this range with out new kitchen remodel. The first time we used it it set off our fire alarm due to the hot air being vented out of the back of the cooktop. Even with the exhaust fan on high we still had to open a window to cool the kitchen, and this was in March! Our contractor had a service man look at it, but he said this was normal.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fits great in our kitchen!
on December 19, 2015
Posted by: Jersey Shore owner
from Toms River, NJ, United States
Nice design and features. A nice addition to our kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Its an ok product
on May 15, 2015
Posted by: SolL
from New York, NY, United States
I bought this 3 months ago and thought i will like it way more then i actually do
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cheap!! Don't buy
on August 28, 2019
Posted by: Sheri315
I bought stove couple years back and same thing happen to mine like the person who commented below me, it peeled!! Inside oven door protective beige strip deteriorating, and can't clean inside door window where there are vents but dirty and looks horrible. The top grates on stove look like dirty distgusting and I am a very clean person and I feel it makes my kitchen look dirty and gross. I will never buy a product from this company and now know what to look for when buy a stove. This is where they get there only one star from. A good lesson learned on what not to buy and what to look for!!! Junk
Response from frigidaire.comBy Online Outreach Specialist, September 3, 2019
Hey, Sheri315! Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience has not been positive.
We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST to discuss further.
We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST to discuss further.
Written by a customer while visiting frigidaire.com