Customer reviews from Samsung US
Samsung - Galaxy S Duos 2 Cell Phone (Unlocked) - Black
Average customer rating
4.7 out of 5
4.7
(1,766 Reviews)
Open Ratings Snapshot
Rating breakdown 1,766 reviews
5 Stars
1,298
4 Stars
385
3 Stars
58
2 Stars
13
1 Star
12
96%of customers recommend this product. 
(
1,675 out of 1,746
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S Duos 2 Cell Phone (Unlocked) - Black
Customer Rating
5 out of 5
5
Samsung Galaxy S5
on August 18, 2014
Posted by: Bamagirl2000
from Alabama
Expertise:Intermediate
I love this phone. It is like a mini-computer in addition to a great phone!
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Charging port cover weakness
on August 18, 2014
Posted by: RogerX
from Tucson, AZ, USA
Expertise:Intermediate
I can't believe this product was released with a flimsy waterproof cover. The hinge that holds it on is made of rubber and will not last more than 3-6 months. It is a serious design flaw. Mine broke already. Without the hinge, the cover gets easily lost. This will become apparent to every GS5 owner soon!
Pros: Bright display, Lightweight
Cons: charging port cover
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 20, 2014
Posted by: markywhy
from Louisville, Ky
Expertise:Intermediate
I love this phone. It is by far the best I have used. Would definitely recommend. Great features. Takes wonderful pics.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can't believe I did without this
on August 20, 2014
Posted by: PoorlyCoded1
from New Smyrna Beach, FL
Expertise:Intermediate
This is the first genuine "smart phone" I've owned. The convenience factor alone makes this a more than worthwhile acquisition. It truly is like having a small computer, allowing me to do nearly everything I would be doing on a regular computer. I've only begun to explore the many possibilities available on this phone. The camera is excellent. Still shots & videos are of high quality. Transferring photos to another NFC enabled phone is a snap. I really couldn't ask for much more . A well designed product.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features...BUT
on August 21, 2014
Posted by: Namnedrag
from Fort Worth, TX
Great Features...BUT lets work on a shatter proof screen like the Iphone 6 is rolling out. Thank you!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: shatter proof screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone But TouchWiz is Bad
on August 21, 2014
Posted by: JRD02
from New Jersey
Expertise:Intermediate
I love this phone the camera is awesome the fell in the hand is awesome and this phone would be perfect if it weren't for TouchWiz. The phone has 2GB of RAM but only 700MB is available to use because TouchWiz uses so much RAM for some reason. I even cleared up all the unnecessary things that I don't need and I can't even get 1GB out of it.
Pros: Durable, Lightweight, great camera, fingerprint sensor
Cons: touchwiz, lag
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
incredible phone
on August 22, 2014
Posted by: JesusisKing
from Gonzales LA
Expertise:Intermediate
This is by far the best phone I have ever owned. It is the 1st android phone but I really love it I have had no problems with the phone, other than the screen cracked in my pocket but I had no case and I am a mechanic so I'm rough with phones, and the forward facing camera is not a good picture taking camera. The rear facing camera is phenomenal I love it, I love out doors and it takes awesome pictures. The battery life is great as well, incredible phone
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: forward facing camera has poor picture quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The S5 is useful
on August 23, 2014
Posted by: chas131
from Westport, MA, USA
Expertise:Expert
The Samsung Galaxy S5 is useful but has some quirks about it. The software needs tweeking to accomodate existing features more easily. As for recommending it, I would withhold my view and say to a perspective purchaser to do their DD. In speaking with others a number have hailed the Iphone over the S5 so it really comes down to a matter of choice.
I have like the android system since it came out and now that I am used to it, it simulates more of the computer skills I have over Apple which I have stayed away from for years.
The product is great but it is not for everybody. I have had this one for almost 3 weeks and still learning about features. Samsung should have a recommendation page for users to give input on how the phone works so they can modify the OS and make life simpler.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, versatile
Cons: a bit bulky
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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