Customer reviews from lg.com
LG - 60" Class (59-1/2" Diag.) - LED - 1080p - HDTV
Average customer rating
4.6
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
24
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
1
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for LG - 60" Class (59-1/2" Diag.) - LED - 1080p - HDTV
Customer Rating
5
Great Picture Quality & Sound
on February 12, 2015
Posted by: Bryon215
from Chicago, IL, USA
The 60"LN5400 LG TV is an excellent purchase. The TV has great sound and the picture quality is very sharp. The TV is very durable. It has MCI 240 and the 120hz makes the images look very smooth. Great TV for watching sports. The audio has an option for Sport Mode, which is great when watching any sports event. I recommend this TV to anyone interested in purchasing a high quality TV. The price is very reasonable.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ann L
from fl.
Verified Purchase:Yes
I bought this TV 6 yrs. ago my son in law thought I should purchase a different name brand.I wasn't sure of the name but the picture was the deciding factor.
I'm sorry to say the TV lost the picture video and only sound was left.I thought it should have lasted a lot longer than 6yrs.To fix wasn't worth the cost
I want to purchase another TV but not likely a LG.TV is gone
I'm sorry to say the TV lost the picture video and only sound was left.I thought it should have lasted a lot longer than 6yrs.To fix wasn't worth the cost
I want to purchase another TV but not likely a LG.TV is gone
Pros: Performance
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
on December 21, 2024
Posted by: Denny E
Purchased within last 2 weeks. Am pleased with it so far.
Response from lg.comBy LG, February 4, 2026
Hello, Denny. It's always great to hear that your new purchase is off to a strong start — nothing better than a smooth beginning with a new appliance. Hope it keeps impressing you as you get to know it even more. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
on December 10, 2025
Posted by: Donny16
After measuring this it turns out its actually a 52 in tv not a 60
Response from lg.comBy LG, December 10, 2025
Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the size of your LG TV, model 60LN5400, and your measurement suggesting it is a 52-inch model rather than 60 inches. We appreciate you bringing this specific detail to our attention.
We can assure you that the model number 60LN5400 designates a television with a nominal 60-inch screen size, measured diagonally. It is important to know that the reported screen size is typically the diagonal measurement of the viewing area itself. We would like to assist you further to confirm the exact specifications of the unit you received and ensure there are no discrepancies.
https://www.lg.com/us/tvs/lg-60LN5400-led-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
We can assure you that the model number 60LN5400 designates a television with a nominal 60-inch screen size, measured diagonally. It is important to know that the reported screen size is typically the diagonal measurement of the viewing area itself. We would like to assist you further to confirm the exact specifications of the unit you received and ensure there are no discrepancies.
https://www.lg.com/us/tvs/lg-60LN5400-led-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
4.7
Would recommend? Yes
(
3 out of
3)
Features
4.3
Quality
5
Value
4.7