Customer reviews from geappliances.com
GE Profile - 30" Built-In Gas Cooktop - True White
Average customer rating
4.2
(190 Reviews)
Rating breakdown 190 reviews
5 Stars
106
4 Stars
52
3 Stars
10
2 Stars
10
1 Star
12
84%of customers recommend this product.
(
146 out of
173)
Customer Reviews for GE Profile - 30" Built-In Gas Cooktop - True White
Customer Rating
1
Not liking it
on November 12, 2023
Posted by: SandyA73
from North Carolina
Honest feedback to product designers and QA testers. Overall the look and design is flawed, expected lot more from GE. The grill design is inferior to heat transfer. Why would you place GE Profile logo half hidden under the grill? When you switch on exhaust, it blows the flame such that it is impossible to get any heat for cooking. Plastic knobs are flimsy and could break anytime…
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 14, 2023
Hello - Thank you for reaching out and sharing your honest feedback. We're sorry to see that this cooktop didn't exceed your expectations. That is never the goal we are aiming for.
We are going to take this information and forward it over to our product team. This will allow them to note your feedback down and keep in mind improvements we can make for our models going forward. Again, we apologize about letting you down.
If you ever have any questions, feel free to reach out and we will be happy to help. - Jonathon@GEAppliances
We are going to take this information and forward it over to our product team. This will allow them to note your feedback down and keep in mind improvements we can make for our models going forward. Again, we apologize about letting you down.
If you ever have any questions, feel free to reach out and we will be happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Stovetop
on January 4, 2024
Posted by: ESigmon
from NC
Only had the stovetop for a couple days. I already see the surface shows fingerprints and smudges even after special cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good cooktop.
on November 13, 2024
Posted by: BeckiJ
from Texas
We had the same brand type cooktop when we built the house 16 years ago. It cracked, so we went with the same exact one. It cooks great. Looks beautiful. Is very hard to keep clean and every little splatter shows. I also struggle with food dropping down into the downdraft. Overall, am happy with the product and would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
GE PROFILE™ SERIES 30" BUILT-IN GAS DOWNDRAFT COOK
on May 16, 2017
Posted by: LUKEYPAT
from Moseley, VA, United States
FOOD falls in the DOWN DRAWFT ** Cant be removed The downdraft .. UNIT SUCKS THE FLAME away.... Actual this SUCKS.............!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, May 16, 2017
Hello. Thank you for taking the time to write your review on your cooktop. We regret your experience and would like offer some tips we hope will help. Please take a look at page 14 in the use and care guide, found in our link, below. Here you will find cleaning advice regarding the vent grille:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80516-4.pdf
We will also share your comments with our product design team. Thanks, again, for your evaluation.
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80516-4.pdf
We will also share your comments with our product design team. Thanks, again, for your evaluation.
Written by a customer while visiting geappliances.com
Customer Rating
4
fits in cutout without modification
on June 11, 2015
Posted by: KellyMac123
from Kentucky, United States
I bought this because the previous porcelain burner grids chipped.
No, I would not recommend this to a friend.
Features
4
Performance
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poorly made!
on July 16, 2019
Posted by: Shawncad
from Dover
Cooktop, was designed poorly, not easy to clean around burners since the a actual burners do not remove. The ceramic top leaves streaks no matter how much you try to buff using the cleaner that was sent with it. I would not ever buy this again! The cast iron grates are beautiful however they just sit on the ceramic top and if are not on perfectly the flame sputters and the downdraft rubber seal is going to be a nightmare to clean when it is older. Not to mention it doesn't fit properly under the downdraft grate. Whoever designed this cooktop apparently does not cook on a daily basis or if does does not do the cleanup!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 19, 2019
Hello Shawncad - Thanks for posting a review on your cooktop. We appreciate your feedback and will be glad to share your comments with our engineering staff as we strive to continually improve our products. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
2
Cast iron grill too high
on November 12, 2019
Posted by: Sanker
from Grand Rapids michigan
Do not like glass top liked my wells better as top up too high
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Our Second GE Cooktop
on November 20, 2020
Posted by: DWP76
from Allen Tx
We have had great reliability and function from our 18yr old GE Profile gas cooktop. Recently the downdraft fan went out and a couple of burners wouldn't light. instead of getting it repaired, we decided to upgrade to a new GE Profile has cooktop with a downdraft exhaust. It is nicely designed and ergonomically styled. We look forward to another 18 years from our new cooktop.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
1
Written by a customer while visiting geappliances.com