Customer reviews from geappliances.com
GE Profile - 30" Built-In Gas Cooktop - True White
Average customer rating
4.2
(190 Reviews)
Rating breakdown 190 reviews
5 Stars
106
4 Stars
52
3 Stars
10
2 Stars
10
1 Star
12
84%of customers recommend this product.
(
146 out of
173)
Customer Reviews for GE Profile - 30" Built-In Gas Cooktop - True White
Customer Rating
4
Really like the control it provides for heat
on May 20, 2024
Posted by: CitySpirit
from Denver
Really like it! Brings water to a rolling boil quickly and keeps it there. The Rangel of low simmer and high heat burners allow for great control. Only issue, and it’s a small issue, is that the knobs and burner covers are Brett’s cheap and will likely need to be replaced at some point.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
As advertised
on September 9, 2024
Posted by: OkieDokie123
As advertised and now they want more characters...
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful Stovetop!
on December 24, 2024
Posted by: Chris1326
from Cold Springs, Nevada
Beautiful stovetop! This stovetop has elegance and a timeless look. The glass top is easily cleaned and looks seamless.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great stovetop! Minor installation issues.
on September 11, 2025
Posted by: Leo_9
from Manassas, VA
[This review was collected as part of a promotion.] I installed it myself as a homeowner and would give it five stars except that the holes for the four screws for the two under stove top brackets were stripped so all four screws would spend but would not come out. They just kept spinning in place. I finally got them out by forcing a thin metal putty knife under the screw heads as I spun the screws with my drill. Also, I had to use acetone to remove the residue left by the warning label that said not to lift the stove top by the vent hole. I did have an installer hook up the gas line. It looks great and is a joy to use.
I would recommend this to a friend!
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Not an exact replacement of prior model
on November 21, 2025
Posted by: Vinniec428
from Las vegas
[This review was collected as part of a promotion.] I had the prior GE profile cooktop with downdraft. GE said it will align and fit as my old one. This is false. The installers GE sent were clueless as to how to assemble the fan unit and the new model will not align to your existing venting in your kitchen island. The previous model had a round exhaust opening the new model has a rectangular open and the openings are not located in the same orientation. I had to custom fabricate venting to get the air to the outside.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, November 25, 2025
We’d like to provide clarification on cooktop installation. The specific installation requirements can vary depending on the model, and we recommend ensuring your cooktop follows the installation instructions described in the manual; those instructions start on page 15 and the manual is linked here: https://products-salsify.geappliances.com/image/upload/s--nl93nlT_--/e4kqgirzsp2fkn4bseya.pdf
While our Fit Guarantee covers the existing countertop cutout, it does not cover cooktop venting requirements. We have more information about the Fit Guarantee at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19629. After reviewing our system, we see you have also discussed this situation and a solution with a member of our team. If you need further assistance, we recommend continuing to work with that team member.
While our Fit Guarantee covers the existing countertop cutout, it does not cover cooktop venting requirements. We have more information about the Fit Guarantee at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19629. After reviewing our system, we see you have also discussed this situation and a solution with a member of our team. If you need further assistance, we recommend continuing to work with that team member.
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy install
on November 23, 2025
Posted by: Gmc1500
[This review was collected as part of a promotion.] Very easy install very good directions proper documentation cooktop worked great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com