Customer reviews from kitchenaid.com
KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(1,220 Reviews)
Rating breakdown 1,220 reviews
5 Stars
684
4 Stars
340
3 Stars
110
2 Stars
36
1 Star
50
88%of customers recommend this product.
(
978 out of
1,111)
Customer Reviews for KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Customer Rating
1
Fridge does not work well. Inconsistent on temp.
on October 24, 2024
Posted by: Greg in Colorado
from Centennial, CO
[This review was collected as part of a promotion.] Inconsistent on temp. Runs hotter than set, or much colder. Would probably like to return if possible. Not sure. Kitchen Aid no longer a premium brand in my opinion.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 28, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 613358.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Solid refrigerator with lots of shelf space
on January 2, 2025
Posted by: negraham001
from Louisville, KY
[This review was collected as part of a promotion.] This refrigerator was *not* my first choice, I bought it because the space in my kitchen would not support my preferred brand. The inside aesthetics of this refrigerator remind me of an Amana I had in a condo purchased in 2007. The pros are there is a lot of space on the shelves and you can configure one of the shelves to accommodate taller items. The cons are that the water dispenser is inside the fridge and requires two hands to operate, but the water is icy cold and the shelves in the doors are not too deep. Also, there is a 1/2 inch gap in the back of the shelves to the back of the refrigerator, which could lead to items falling in between this crack (looks like a design deficiency to me). Otherwise, happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Refrigerator
on January 30, 2025
Posted by: Big Mickey D
[This review was collected as part of a promotion.] This is an excellent refrigerator. It’s functional and beautiful. If there were one thing we’d change, it would be the ease of opening the drawers seems like they are just a little tight. Otherwise, 10 out of 10 would buy it again.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Do not recommend
on February 4, 2025
Posted by: StephP123
Complete garbage ! Died less 2 years - horrible service - we have been without a fridge for 1.5 month and still fighting with the company for replacement.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 5, 2025
Hi. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # 669721, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome Fridge
on April 10, 2025
Posted by: Two ovens!
from Cobble Hill, BC
[This review was collected as part of a promotion.] LOVE this fridge..amazing fridge/freezer combo and would highly recommend
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Refrigerator
on May 1, 2025
Posted by: Muzzy99
[This review was collected as part of a promotion.] A few things to consider for future design changes. I’m right-handed and would much rather get water from the right side of the refrigerator. It’s awkward and inconvenient to have to open the right door in order to open the left door in order to get water. I don’t like the fact that I’ve got to open the right door in order to open the left door. I absolutely do not like stainless steel doors and wish they were a mat finish like the sides of the refrigerator. This refrigerator is louder than I was expecting. The produce drawers are very cheap and are difficult to slide in and out.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on May 12, 2025
Posted by: lem2
from Ottawa
[This review was collected as part of a promotion.] This is very similar to the Whirlpool fridge I previously had, which I liked. This time I purchased a stainless steel model. There are a couple of things that I don't like. The bottom drawer in the fridge section is small and not very conducive to storing produce. It may be great for drinks in cans, but for someone who does not purchase that type of thing it doesn't work for me. The light switch in the freezer drawer frosts over constantly and the light does not come on. You have to manually juggle the switch to get it to work. I knew when I purchased this model that I would not use the butter shelf so I kept a shelf from my Whirlpool model and it fit perfectly. I like seeing the temperature of both the fridge and freezer drawer and knowing there is an alarm if the door unexpectedly gets left open.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Over all we like the fridge and it does work well
on May 23, 2025
Posted by: Steasel
from Airdrie, AB.
[This review was collected as part of a promotion.] We have had bad products in the past (G.E.) and don't want the same with these. We have had the repair people out here twice since purchased because noise. The fridge was and sometimes still makes a lot of noise. If the fridge doesn't die infant mortality - it will do. However I think your manufacturing staff might just be in too much of a hurry and not securing parts with care.
I would recommend this to a friend!
Response from kitchenaid.comBy Branded Team, Consumer Care, May 27, 2025
Hello! Thank you for taking the time to review your KitchenAid appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at CanadaSocial@KitchenAid.com. Kindly provide us with your model and serial number, phone number, and Review ID: #729509. Thank you! -Alisha
Written by a customer while visiting kitchenaid.com