Customer reviews from kitchenaid.com
KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
679
4 Stars
337
3 Stars
108
2 Stars
33
1 Star
49
88%of customers recommend this product.
(
971 out of
1,100)
Customer Reviews for KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Customer Rating
1
Do not recommend
on February 4, 2025
Posted by: StephP123
Complete garbage ! Died less 2 years - horrible service - we have been without a fridge for 1.5 month and still fighting with the company for replacement.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 5, 2025
Hi. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # 669721, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome Fridge
on April 10, 2025
Posted by: Two ovens!
from Cobble Hill, BC
[This review was collected as part of a promotion.] LOVE this fridge..amazing fridge/freezer combo and would highly recommend
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Refrigerator
on May 1, 2025
Posted by: Muzzy99
[This review was collected as part of a promotion.] A few things to consider for future design changes. I’m right-handed and would much rather get water from the right side of the refrigerator. It’s awkward and inconvenient to have to open the right door in order to open the left door in order to get water. I don’t like the fact that I’ve got to open the right door in order to open the left door. I absolutely do not like stainless steel doors and wish they were a mat finish like the sides of the refrigerator. This refrigerator is louder than I was expecting. The produce drawers are very cheap and are difficult to slide in and out.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on May 12, 2025
Posted by: lem2
from Ottawa
[This review was collected as part of a promotion.] This is very similar to the Whirlpool fridge I previously had, which I liked. This time I purchased a stainless steel model. There are a couple of things that I don't like. The bottom drawer in the fridge section is small and not very conducive to storing produce. It may be great for drinks in cans, but for someone who does not purchase that type of thing it doesn't work for me. The light switch in the freezer drawer frosts over constantly and the light does not come on. You have to manually juggle the switch to get it to work. I knew when I purchased this model that I would not use the butter shelf so I kept a shelf from my Whirlpool model and it fit perfectly. I like seeing the temperature of both the fridge and freezer drawer and knowing there is an alarm if the door unexpectedly gets left open.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Over all we like the fridge and it does work well
on May 23, 2025
Posted by: Steasel
from Airdrie, AB.
[This review was collected as part of a promotion.] We have had bad products in the past (G.E.) and don't want the same with these. We have had the repair people out here twice since purchased because noise. The fridge was and sometimes still makes a lot of noise. If the fridge doesn't die infant mortality - it will do. However I think your manufacturing staff might just be in too much of a hurry and not securing parts with care.
I would recommend this to a friend!
Response from kitchenaid.comBy Branded Team, Consumer Care, May 27, 2025
Hello! Thank you for taking the time to review your KitchenAid appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at CanadaSocial@KitchenAid.com. Kindly provide us with your model and serial number, phone number, and Review ID: #729509. Thank you! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Service Record
on May 24, 2025
Posted by: John & Renee
from Mission, BC
[This review was collected as part of a promotion.] We purchased this Kitchen Aid refrigerator to replace our previous Kitchen Aid refrigerator which stopped working after 19 years. We are very pleased with the new fridge and look forward to another 19 years of excellent service!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works as intended, hope it'll continue for decades
on May 28, 2025
Posted by: Kingofcyberia
from Honolulu
[This review was collected as part of a promotion.] My mom and I bought this fridge as a replacement for a Kenmore fridge, similar with bottom freezer, because the compressor stopped cooling. I love the left side sliding shelf that can make room for taller objects. And the filtered water dispenser and the ice maker; I don't use them often so don't need them mounted outside the door.
However a couple months after it was installed, the fridge and freezer lost its cooling ability one day. We had to put perishables into different appliances for several hours. Luckily the Kitchenaid recovered and it is working fine as of writing. We found that we may have overloaded the freezer too much and that might be the cause.
However a couple months after it was installed, the fridge and freezer lost its cooling ability one day. We had to put perishables into different appliances for several hours. Luckily the Kitchenaid recovered and it is working fine as of writing. We found that we may have overloaded the freezer too much and that might be the cause.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Bad product
on May 29, 2025
Posted by: Oooooz
from New Jersey
[This review was collected as part of a promotion.] I bought the frigid and the water dispenser barely puts out water. It say a cup of water it’s more like 8 minutes.
I called top line the place that sold it and they recommended calling there repairman. 11/2 weeks later no answer to that call. The handles are about to fall off on the pullout freezer.This is not a good product and top line is even worse as a rep for this product. Disgraceful
I called top line the place that sold it and they recommended calling there repairman. 11/2 weeks later no answer to that call. The handles are about to fall off on the pullout freezer.This is not a good product and top line is even worse as a rep for this product. Disgraceful
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, May 30, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #731293.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #731293.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com