Customer reviews from kitchenaid.com
KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
679
4 Stars
337
3 Stars
108
2 Stars
33
1 Star
49
88%of customers recommend this product.
(
971 out of
1,100)
Customer Reviews for KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Customer Rating
2
Lemon out of the box.
on February 28, 2024
Posted by: Tux164
[This review was collected as part of a promotion.] The fridge looks great, however, when received. One fridge light switch did not work, nor did the ice maker. Service needed to be called on a brand new fridge!! The technician came to troubleshoot and determined the ice maker was faulty and would have to order a new one. Shortly after he left, the water valve to the ice maker opened and stayed open flooding the kitchen and the room below before being caught. The ice maker was replaced and now works. It’s been six weeks and I’m still waiting for flooring materials to restore the damage. I sure hope Kitchen aid steps up and doesn’t affect my insurance rates. And there are some poor fit and operation of the crisper doors.
Response from kitchenaid.comBy CA SOCIAL CARE, March 8, 2024
Oh no! We are so sorry for the issues you are experiencing with your KitchenAid refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (278645003). Thank you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Space saving
on June 25, 2024
Posted by: Jade75
from Prince George BC
[This review was collected as part of a promotion.] I love the shelf options of this fridge. It’s easy to customize. Sleek and fits perfect:) the cold filtered water and ice function is a treat during this hot weather too!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Buyer Beware
on September 6, 2024
Posted by: Nevertwice
from Hawaii
Worst refrigerator I have ever owned. Instead of finger print resistant it is finger print amplifying. Seems to be improperly insulated- iclecles form all over the inside and there is sweat all over the outside. Overpriced trash' buyer beware.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 589282.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great fridge for smaller 33 inch width opening
on October 7, 2024
Posted by: Miken14
from NH
[This review was collected as part of a promotion.] We like how our new Kitchen Aid refrigerator looks. Plenty of ice and cold water with a high flow while filling inside fridge. Very quiet so barely know that it is on. Some items can fall at the back of the shelf to the one below it which is not a big deal. Like the deli tray which pulls out and items are visible. Only way it could be improved would be if the crispers slid more easily.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful but noisy
on October 11, 2024
Posted by: Our3rdKitchenAid
from Vancouver, BC
[This review was collected as part of a promotion.] We bought this to replace our old KitchenAid fridge as it was dying we had it for over 16 years. This new one looks great, but it's a bit noisy compared with our other KitchenAid fridge. The crispers don't slide as easily, there are no actual wheels on the tracks, so they are a bit klonky to close all the way. Apart from that and the noise, the fridge itself works great, we love the deli tray at the bottom.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Very disappointed
on October 24, 2024
Posted by: FabWeb
from Port Coquitlam BC
[This review was collected as part of a promotion.] Very disappointed, while it looks good the build quality is poor. The vegetable/fruit drawers do not slide smoothly if the they slide at all. Need to use a lot of pressure to get them to move. This is the second fridge. The first one was returned by the delivery staff during install- that tells you something. Opening and closing the freezer sounds like the sliding rails are about to break and this is with virtually no weight in it. The fridge was part of major kitchen renovation in a condo unit. We did not move in until about after the reno completion had we been onsite I would have rejecting this unit also. I have not been in touch Kitchen Aid. I am primary care giver for my wife and have very little spare time, but plan to in the very near future.
Both of my sons and their families have this brand of kitchen appliances and seem satisfied with them and the reason we opted to go with this brand. We a different brand for the past 35 years and were quite happy.
Both of my sons and their families have this brand of kitchen appliances and seem satisfied with them and the reason we opted to go with this brand. We a different brand for the past 35 years and were quite happy.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 25, 2024
Hello FabWeb! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case/review ID 285561362 in the subject line. You may either send us a private message with the model, serial numbers, date of delivery of the appliance. Please include your Telephone number and your home address. We look forward to hearing from you!~ Kossi
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Fridge does not work well. Inconsistent on temp.
on October 24, 2024
Posted by: Greg in Colorado
from Centennial, CO
[This review was collected as part of a promotion.] Inconsistent on temp. Runs hotter than set, or much colder. Would probably like to return if possible. Not sure. Kitchen Aid no longer a premium brand in my opinion.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 28, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 613358.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Refrigerator
on January 30, 2025
Posted by: Big Mickey D
[This review was collected as part of a promotion.] This is an excellent refrigerator. It’s functional and beautiful. If there were one thing we’d change, it would be the ease of opening the drawers seems like they are just a little tight. Otherwise, 10 out of 10 would buy it again.
Written by a customer while visiting kitchenaid.com