Customer reviews from kitchenaid.com
KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(1,220 Reviews)
Rating breakdown 1,220 reviews
5 Stars
684
4 Stars
340
3 Stars
110
2 Stars
36
1 Star
50
88%of customers recommend this product.
(
978 out of
1,111)
Customer Reviews for KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Customer Rating
2
Highly Disappointed
on February 15, 2026
Posted by: TinyTown
from Mount Airy
Bought this last year because KitchenAid has always been known for quality, excellence and reliability. Upon receiving the appliance, I noticed when the doors were installed, the horrible view in my face of my new fridge! Almost in tears.....The glue had raised the material attached to the top of both doors at the corners edge. Which of course is the very front of the fridge and the first thing you see! Also, no matter how the right door was attached, there was either a 1/2" variance from top to bottom in front or a 1/4" variance from the right side to left between the doors. Also, the produce drawers are pathetic and absolutely will not slide out properly or back into place. It's almost like there's small gravel in the slides of the drawers and they catch the humidity control slide each time you close them. I have changed the water filter and now the water leaks constantly from the filter and the ice maker isn't working. I've cut and bruised my finger twice now just trying to place and change the water filter.
I can say that it does run quietly and is a very cold fridge. That is the reason I gave it two stars.
I can say that it does run quietly and is a very cold fridge. That is the reason I gave it two stars.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 17, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 920661.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 920661.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Fridge
on February 17, 2026
Posted by: Nichder
from Edmonton, Alberta
[This review was collected as part of a promotion.] Happy so far, really like the human factors design of the unit
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
New Refrigerator
on February 18, 2026
Posted by: Ranndy
from Wenonah, NJ
[This review was collected as part of a promotion.] It is nice, not good, not bad. Just nice.
Very similar to the Whirlpool it replaces.
Very similar to the Whirlpool it replaces.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great New (Icebox) Fridge
on February 18, 2026
Posted by: mame2
[This review was collected as part of a promotion.] I am very happy with the configuration of the drawers in this fridge. However, since we don't use ice, I'd love to remove the icemaker, as it takes up valuable space in the freezer.
Written by a customer while visiting kitchenaid.com