Customer reviews from kitchenaid.com
KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
679
4 Stars
337
3 Stars
108
2 Stars
33
1 Star
49
88%of customers recommend this product.
(
971 out of
1,100)
Customer Reviews for KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Customer Rating
5
Updated version of previous appliance
on April 19, 2020
Posted by: viper1352
[This review was collected as part of a promotion.] Purchased as a replacement for previous model which was handed down to our kids. Previous unit was reliable and working well....new appliance made is USA Hooray
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
poor quality
on May 25, 2020
Posted by: powergirl
from Halifax
I purchased this refrigerator 2 months ago and it is very poor quality. Very loud and poor functionality
No, I would not recommend this to a friend.
Response from kitchenaid.comBy GENOSMJ , CA SOCIAL CARE , May 27, 2020
Hello, powergirl! We are terribly sorry to hear about this inconvenience with the 22 Cu. Ft. 33-Inch Width Standard Depth French Door Refrigerator with Interior Dispense (KRFF302EBS). We would love to look into this situation and we are also here to help. Please email us at CanadaSocial@kitchenaid.com to review your case by including your best contact number, the serial number, address, and Reference ID number 232426057. Thank you! -Max
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Very Stylish, but...
on July 15, 2020
Posted by: SunnyPants
Bought all KitchenAid appliances for our new house. Very pleased with the look.
Function on this refrigerator is lacking, considering the price tag. Does not have the "Satin Glide" feature on the crisper drawers, they really don't function well at all. I'm still moving shelves around to find the best layout for us. But one true warning...the edges on the shelves are SHARP! I've cut myself 3 times in the last 6 months reaching in to get something. I really wish I'd chosen a different fridge.
Function on this refrigerator is lacking, considering the price tag. Does not have the "Satin Glide" feature on the crisper drawers, they really don't function well at all. I'm still moving shelves around to find the best layout for us. But one true warning...the edges on the shelves are SHARP! I've cut myself 3 times in the last 6 months reaching in to get something. I really wish I'd chosen a different fridge.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
33" French door
on December 24, 2020
Posted by: RickyW
from Toronto
[This review was collected as part of a promotion.] All good except have to use 2 hands for water dispenser inside the door...... better if button below dispenser and would be triggered by your drinking glass...
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love this fridge!
on February 3, 2021
Posted by: SCM1188
from Toronto
[This review was collected as part of a promotion.] I bought this in the summer but due to covid and manufacturer delays I didn’t receive this until November but we are loving it. Great amount of storage and love the wine rack and sliding shelf to accommodate different sized items/containers. The filter is a bit tricky to install and a month later the flow of the water was inconsistent- fast to very slow. Overall, great fridge!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Stopped working after 3 weeks
on February 3, 2021
Posted by: Coak
from Courtenay BC
[This review was collected as part of a promotion.] New fridge in my home for 3 weeks and mother board quit working, new fridge downt work. Waiting for new mother board to arrive...hope it is better quality.
The drawers and rollers and made of plastic, not the good quality that my previous Kitchen Aid was
The drawers and rollers and made of plastic, not the good quality that my previous Kitchen Aid was
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , February 9, 2021
Greetings, Coak!
We are so very sorry to hear about the unfortunate experience you have had with your refrigerator. Thank you for taking the time to contact us with your concerns about the motherboard and the drawers. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 242018883. We look forward to hearing from you and wish you a wonderful day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experience you have had with your refrigerator. Thank you for taking the time to contact us with your concerns about the motherboard and the drawers. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 242018883. We look forward to hearing from you and wish you a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
5
It’s so beautiful
on February 20, 2021
Posted by: Steti
from Phoenix, Arizona
[This review was collected as part of a promotion.] I love everything about this fridge. It’s so elegant outside. So easy to clean. The size is great- I could have even gone deeper but as a first time fridge purchaser I think I did good! Even though the freezer may look small, I’m able to get a lot of food in there. I love the inside water. It’s a great fridge and so happy I chose it! Way to clean with stainless steel wipes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great look and efficiency
on February 28, 2021
Posted by: Mick1943
from Elizabeth Twp, PA
[This review was collected as part of a promotion.] We love the looks, the space, efficiency and capacity of our refrigerator. The freezer capacity is awesome. We have one question: we are curious as to why the right door is three inches wider than the left door. This is not an issue at all, simply a question. We love this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com