Customer reviews from kitchenaid.com
KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(1,220 Reviews)
Rating breakdown 1,220 reviews
5 Stars
684
4 Stars
340
3 Stars
110
2 Stars
36
1 Star
50
88%of customers recommend this product.
(
978 out of
1,111)
Customer Reviews for KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Customer Rating
5
on September 8, 2025
Posted by: dog lady
[This review was collected as part of a promotion.] I live Kitchenaid but these drawers are so stiff and difficult to pull out my other refrigerator the drawers are perfect and I had to have the door replaced because we all missed a dent the ice maker was not working
The wire would not stop making ice so we had to shut it off then turn it on when we wanted ice the repairman was here this morning if it still acts up he will have to replace the unit
The wire would not stop making ice so we had to shut it off then turn it on when we wanted ice the repairman was here this morning if it still acts up he will have to replace the unit
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on September 11, 2025
Posted by: Sharon 43
from El Segundo, CA
Our Brand New Kitchen Aid 22 cu French doors Bottom Freezer is making the cardboard packaging of food Soggy Wet. There seems to be too much moisture accumulation
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 12, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423AM76D or Direct Message on Instagram at http://spr.ly/6424AM76E. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 796572
We're looking forward to hearing from you.
Jacob W
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423AM76D or Direct Message on Instagram at http://spr.ly/6424AM76E. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 796572
We're looking forward to hearing from you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Do not buy, very cheap interior
on September 18, 2025
Posted by: Ben20
from Indiana
[This review was collected as part of a promotion.] Exterior looks and feels great, however, interior is VERY cheap. Drawers in particular. We got a Kitchen Aid going off the historical great quality and feel of their products, including what we saw in person in box stores of other models, but this one is cheap. One drawer already has a crack in the white plastic. The vegetable and fruit drawers are very thin and cheap feeling and will fall out if pulled too far. Our previous LG had nice slide feel, this does not. Our fridge was scuffed during install and the tech who came out to touch up the paint said this was also the cheapest Kitchen Aid product he has ever seen. We bought is off a website with a company to company discount and regret not seeing the product in person first. If we did, we would have not bought.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 19, 2025
Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 801024
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Good refrigerator
on September 18, 2025
Posted by: nm52
from Youngstown, Ohio
[This review was collected as part of a promotion.] I like the refrigerator, but had to have a service call after only 11 days. The freezer stopped working and all the food inside thawed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Refrigerator
on September 23, 2025
Posted by: Wolfgang Fisher
from Sarnia Ontario
[This review was collected as part of a promotion.] We have had this refrigerator for a couple months. It keeps everything fresh and cold. The refrigerator is very stylish.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great refrigerator
on September 25, 2025
Posted by: Refrig.
[This review was collected as part of a promotion.] Only have had the refrigerator for 1 week and so far everything thing is working just like it should. So far I’m thinking KitchenAid has kept their quality and reputation for quality intact.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not what I thought I would get for the price
on September 30, 2025
Posted by: Jen Sto
from Vermont
[This review was collected as part of a promotion.] This fridge seems to be running all the time it never stops. The drawers in the fridge do not pull out or push in smoothly they feel like they are sticking or off track.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 1, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 814444
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Decent fridge
on September 30, 2025
Posted by: Alice72
[This review was collected as part of a promotion.] I bought this a month ago to replace an existing fridge. We were limited as to the size and this fridge matched our double oven. Overall it's nice and works much better than our old fridge. I don't feel like the drawers slide as smoothly as I would expect from a KitchenAid product.
Written by a customer while visiting kitchenaid.com