Customer reviews from kitchenaid.com
KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(1,204 Reviews)
Rating breakdown 1,204 reviews
5 Stars
678
4 Stars
337
3 Stars
108
2 Stars
32
1 Star
49
88%of customers recommend this product.
(
970 out of
1,098)
Customer Reviews for KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Customer Rating
5
Great features
on August 29, 2025
Posted by: GinaSan
from Sandisfield, MA
[This review was collected as part of a promotion.] I bought this 2 weeks ago and I couldn't be more thrilled. Beautifully designed, lots of room, quiet, easy to clean. Stylish and functional.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the meat and cheese drawer excellent storage
on August 31, 2025
Posted by: 7pat
[This review was collected as part of a promotion.] I am thrilled with the purchase of my new refrigerator!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not an environmental design
on September 3, 2025
Posted by: Ha2025
from Lucan Ontario
[This review was collected as part of a promotion.] I did not want stainless steel nor did I want water dispenser or ice cube maker - I had no option. I also do not like glass and plastic shelving - I would have preferred wire wrapped steel shelves.
The fruit and vegetables crispers come off the track way to easily. overall the plastic pieces in inside the fridge feel cheap and will break easily. The finger free coating still shows finger marks.
The fruit and vegetables crispers come off the track way to easily. overall the plastic pieces in inside the fridge feel cheap and will break easily. The finger free coating still shows finger marks.
I would have been prepared to pay more for the above e mentioned complaints as I want an appliance last longer - that is more environmentally friendly rather than having to replace the appliances ever few years.
On the positive note - I like the freezer organizer trays and the meat and cheese tray.
Overall it is a disappointing purchase.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA Social Care, September 4, 2025
Hello! We are so sorry we have let you down. KitchenAid takes pride in our products and service, and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@KitchenAid.com with your model and serial number, phone number, and case # (294087328), with a brief description of your concern. We look forward to hearing from you! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
4
New Fridge!
on September 3, 2025
Posted by: Ice box!
[This review was collected as part of a promotion.] I have had the refrigerator for a week. I love the black stainless steel . I am happy with storage and organization. My only complaint is the interior features do not seem as sturdy as previous refrigerator. Love all the ice!!😊
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent fridge!
on September 3, 2025
Posted by: Don.mat
from Vancouver, BC
[This review was collected as part of a promotion.] Very happy with the fridge design and ease of use. The ice in the freezer drawer is more than adequate, love it. The water feature in the fridge is handy but having to use two hands is not. But thanks to the fridges size, keeping a pitcher of water in the fridge works just as well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best Fridge I've Owned!
on September 5, 2025
Posted by: The Gaga
[This review was collected as part of a promotion.] Love this refrigerator: lots of room & very flexible shelf configurations. The inside ice maker & water dispenser keep them safe from curious little fingers. Temp stays steady no matter how often the doors are opened!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on September 8, 2025
Posted by: dog lady
[This review was collected as part of a promotion.] I live Kitchenaid but these drawers are so stiff and difficult to pull out my other refrigerator the drawers are perfect and I had to have the door replaced because we all missed a dent the ice maker was not working
The wire would not stop making ice so we had to shut it off then turn it on when we wanted ice the repairman was here this morning if it still acts up he will have to replace the unit
The wire would not stop making ice so we had to shut it off then turn it on when we wanted ice the repairman was here this morning if it still acts up he will have to replace the unit
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on September 11, 2025
Posted by: Sharon 43
from El Segundo, CA
Our Brand New Kitchen Aid 22 cu French doors Bottom Freezer is making the cardboard packaging of food Soggy Wet. There seems to be too much moisture accumulation
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 12, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423AM76D or Direct Message on Instagram at http://spr.ly/6424AM76E. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 796572
We're looking forward to hearing from you.
Jacob W
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423AM76D or Direct Message on Instagram at http://spr.ly/6424AM76E. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 796572
We're looking forward to hearing from you.
Jacob W
Written by a customer while visiting kitchenaid.com