Customer reviews from kitchenaid.com
KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
679
4 Stars
337
3 Stars
108
2 Stars
33
1 Star
49
88%of customers recommend this product.
(
971 out of
1,100)
Customer Reviews for KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Customer Rating
3
Size not quality
on May 27, 2025
Posted by: Joe3101
from Los Angeles, CA
[This review was collected as part of a promotion.] One of the sliding shelves will not stay in place. Both vegetable drawers already stick. Fingerprints show very easily.so far not impressed but it had the largest capacity of options in my space.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not so great
on June 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Our old refrigerator, same make and model had a water leak after 7 years that destroyed our hardwood floors and ceiling. Other than that the unit was good and fit in our spot so upon remodeling we purchased the same model. It cools and freezes fine but is loud with motor sounds and a popping noise that seem fairly constant. Very annoying...
Response from kitchenaid.comBy Branded Team, Consumer Care, June 4, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 733154.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on June 9, 2025
Posted by: Cheap plastic
from Georgia
[This review was collected as part of a promotion.] My new Kitchenaid is cooling and making ice beautifully. HOWEVER, I am amazed at how flimsy and ill advised some of the internal plastic features are: 1. The two vegetable drawers do not fit their spaces well and are wobbly and hard to close and open. There seems to be no rails or guides for them to slide on. 2. The ice maker works great. But the arm that raises when the ice bin is full will not stay in that upright position. So when you open the freezer door far enough to scoop out some ice, that arm scrapes across the accumulation of ice and it pushes numerous cubes back and under the drawer because of the wire shelving under the bin. In one month, I have had to get down on my hands and knees on the kitchen floor and reach in and under the wire drawer to remove the ice cubes accumulating on the floor of the freezer, not a pleasant chore for anyone (I'm 78 years old). 3. One of the dividers in the freezer drawer on the other side of other freezer is inserted in such a way that I can neither remove it or put anything in the back of that drawer...it has become 'dead' space, useless to put anything in or out of about a 1/3 of the drawer. Mechanically, the refrigerator is doing its job. All of these problems I've outlined could be fixed with a little more customer friendly upgrade in parts and design.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on June 12, 2025
Posted by: MarcL
[This review was collected as part of a promotion.] Unit has been in service for about six weeks. No issues or problems. Everything working as is should. This unit replaced a 13-year-old GE that no longer produced ice. Ice maker now working fine and has bonus of water filtration.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Recommend!
on June 24, 2025
Posted by: Mcmill25
[This review was collected as part of a promotion.] We’ve had this fridge for a month and really love it. Makes plenty of ice, nice space, even cooling and looks so sleek. My only complaints would be how easily the stainless steel collects finger.prints and the wire rack in the freezer drawer being difficult to pull out. Overall, very happy and would recommend.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on July 2, 2025
Posted by: RW008
from WI
[This review was collected as part of a promotion.] The freezer door pulls out uneven when gripping handle anywhere but directly in the middle. About 3/4 inch difference but does seem to close properly.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works with Delta Clarifi Reverse Osmosis
on July 11, 2025
Posted by: NJ Peter
from Marlton, NJ
[This review was collected as part of a promotion.] Love this new refrigerator. I connected a Delta Clarifi Reverse Osmosis feed and have delicious chilled water and pure ice. No need for the KitchedAid filter supplied, as you can just remove it and put in the plug!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Terrific Refrigerator
on July 12, 2025
Posted by: John C XXX
[This review was collected as part of a promotion.] Excellent product. Nice looking finish. Very handy shelf design. Solid constructions, and .easy access temperature settings. Perfect fit in the kitchen area.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com