Customer reviews from kitchenaid.com
KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(1,220 Reviews)
Rating breakdown 1,220 reviews
5 Stars
684
4 Stars
340
3 Stars
110
2 Stars
36
1 Star
50
88%of customers recommend this product.
(
978 out of
1,111)
Customer Reviews for KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Customer Rating
5
Nice compact
on March 4, 2024
Posted by: Paul1957
[This review was collected as part of a promotion.] Very nice upgrade from our single 30” lots of very functional items and significantly quietly
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Sealed unit failed
on March 21, 2024
Posted by: DKTO
from Toronto, Ontario
I bought this unit 6 years ago.
The sealed unit has a 10 year warranty. The sealed unit failed and now Whirlpool won't stand behind their warranty. They are offering me 25% off a new unit.
What's the point of a warranty if the company that provides it won't stand by and honour it?
The sealed unit has a 10 year warranty. The sealed unit failed and now Whirlpool won't stand behind their warranty. They are offering me 25% off a new unit.
What's the point of a warranty if the company that provides it won't stand by and honour it?
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA SOCIAL CARE, March 22, 2024
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (279261813). Take care! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great use of space
on March 28, 2024
Posted by: BY&WI
[This review was collected as part of a promotion.] This is our 2nd French door fridge. Great use
of space. Love all the room on both doors for bottles and jars
of space. Love all the room on both doors for bottles and jars
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very high price but extremely low quality
on April 14, 2024
Posted by: Noxon
from New York
I’ve owned this refrigerator for roughly about a month and have to say that this is the cheapest feeling, flimsiest refrigerator I’ve ever seen or had. Everything feels extremely cheap, from the fruit/vegetable drawers to door shelves, as if it will break in your hand! For the hefty price tag this fridge has I’d expect much, MUCH better quality!
Too bad LG still has compressor issues otherwise would have purchased from them.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 15, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 519201.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible product. Avoid at all cost.
on April 22, 2024
Posted by: skab81
from Montreal, QC
Horrible product. Avoid at all cost. Fridge stopped cooling after 4 years. I contacted Kitchen Aid at the time and they told me it was out of warranty. They made me pay for an extended warranty which I didn't need since the cooling system is covered 5 years under their base warranty. Over the following year they sent multiple technicians to fix the problem and replaced many parts but to this day it is still not functioning properly. After 2 years they now refuse to repare or replace the fridge. On top of that many plastics inside the fridge broke with a normal usage. The quality of finish of the product is also horrible you can see glue between the plastics and the stainless steel on the outside. I tought I was paying more for a quality product but it ended up being a nightmare.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA SOCIAL CARE, April 23, 2024
Oh no, skab81! We are so sorry for the issues you are experiencing with your KitchenAid refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (280176366). Thank you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
5
water dispensor
on April 26, 2024
Posted by: teebone
[This review was collected as part of a promotion.] love the look and features of the fridge, it fits perfectly with our other kitchen aid appliances
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Sticky drawers
on May 2, 2024
Posted by: Ridepau
from Newfoundland
[This review was collected as part of a promotion.] I bought this a month ago. The fridge is working fine but I have a couple scratches inside and the vegetable and fruit trays are hard to pull out
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall satisfied, hope nothing major will break
on May 7, 2024
Posted by: Karstan1975
[This review was collected as part of a promotion.] Pros: dimensions were to the 1/32” of what I needed, temperature is maintained without issues, completes a set of 4 kitchen appliances that elevated my kitchen, quiet, many shelf configuration options, looks, this model choice allows me to maximize the refrigeration space in my kitchen, easy to install and hook up, product was well protected and was delivered without any damage
Cons: I’m anxious about the quality because one of the door open/close sensor switches already sticks from time to time and when i open the fridge the light does not turn on. There is about a 1.5” space between the back refrigerator walk and the shelves - i have to be aware of that and not place small items like a bottle of hot sauce in the back because it will get pushed off the shelf by items in front of it and out will fall down
Cons: I’m anxious about the quality because one of the door open/close sensor switches already sticks from time to time and when i open the fridge the light does not turn on. There is about a 1.5” space between the back refrigerator walk and the shelves - i have to be aware of that and not place small items like a bottle of hot sauce in the back because it will get pushed off the shelf by items in front of it and out will fall down
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com