Customer reviews from kitchenaid.com
KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
679
4 Stars
337
3 Stars
108
2 Stars
33
1 Star
49
88%of customers recommend this product.
(
971 out of
1,100)
Customer Reviews for KitchenAid - 22.1 Cu. Ft. French Door Refrigerator - White
Customer Rating
4
on February 19, 2024
Posted by: Fridgefreezer
[This review was collected as part of a promotion.] Overall it seems like a good purchase. Only criticism is that the crispers are flimsy and very light construction- will they stand up to long use?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good but not perfect
on February 21, 2024
Posted by: Wesley1
[This review was collected as part of a promotion.] Overall satisfied but found the drawers a bit sticky.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on March 4, 2024
Posted by: Island dweller
[This review was collected as part of a promotion.] The fridge is great, but the store I ordered from , Coast Appliances, took 18months to get it delivered to me, so not satisfied with the experience.
Response from kitchenaid.comBy CA SOCIAL CARE, March 8, 2024
Hello! Thank you for taking the time to review your KitchenAid appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@KitchenAid.com. Kindly provide us with your model and serial number, your phone number, and your review ID (278743727). Thank you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice compact
on March 4, 2024
Posted by: Paul1957
[This review was collected as part of a promotion.] Very nice upgrade from our single 30” lots of very functional items and significantly quietly
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Sealed unit failed
on March 21, 2024
Posted by: DKTO
from Toronto, Ontario
I bought this unit 6 years ago.
The sealed unit has a 10 year warranty. The sealed unit failed and now Whirlpool won't stand behind their warranty. They are offering me 25% off a new unit.
What's the point of a warranty if the company that provides it won't stand by and honour it?
The sealed unit has a 10 year warranty. The sealed unit failed and now Whirlpool won't stand behind their warranty. They are offering me 25% off a new unit.
What's the point of a warranty if the company that provides it won't stand by and honour it?
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA SOCIAL CARE, March 22, 2024
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (279261813). Take care! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great use of space
on March 28, 2024
Posted by: BY&WI
[This review was collected as part of a promotion.] This is our 2nd French door fridge. Great use
of space. Love all the room on both doors for bottles and jars
of space. Love all the room on both doors for bottles and jars
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very high price but extremely low quality
on April 14, 2024
Posted by: Noxon
from New York
I’ve owned this refrigerator for roughly about a month and have to say that this is the cheapest feeling, flimsiest refrigerator I’ve ever seen or had. Everything feels extremely cheap, from the fruit/vegetable drawers to door shelves, as if it will break in your hand! For the hefty price tag this fridge has I’d expect much, MUCH better quality!
Too bad LG still has compressor issues otherwise would have purchased from them.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 15, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 519201.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible product. Avoid at all cost.
on April 22, 2024
Posted by: skab81
from Montreal, QC
Horrible product. Avoid at all cost. Fridge stopped cooling after 4 years. I contacted Kitchen Aid at the time and they told me it was out of warranty. They made me pay for an extended warranty which I didn't need since the cooling system is covered 5 years under their base warranty. Over the following year they sent multiple technicians to fix the problem and replaced many parts but to this day it is still not functioning properly. After 2 years they now refuse to repare or replace the fridge. On top of that many plastics inside the fridge broke with a normal usage. The quality of finish of the product is also horrible you can see glue between the plastics and the stainless steel on the outside. I tought I was paying more for a quality product but it ended up being a nightmare.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA SOCIAL CARE, April 23, 2024
Oh no, skab81! We are so sorry for the issues you are experiencing with your KitchenAid refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (280176366). Thank you! -Justine
Written by a customer while visiting kitchenaid.com