Customer reviews from kitchenaid.com
KitchenAid - 25.2 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.4
(1,291 Reviews)
Rating breakdown 1,291 reviews
5 Stars
786
4 Stars
323
3 Stars
112
2 Stars
28
1 Star
42
90%of customers recommend this product.
(
1,075 out of
1,195)
Customer Reviews for KitchenAid - 25.2 Cu. Ft. French Door Refrigerator - White
Customer Rating
5
Very spacious and great features
on May 6, 2020
Posted by: Chris30
from Thiells, NY
[This review was collected as part of a promotion.] Purchased 3 weeks ago..so pleased...temperature control, many features for food storage.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
well made!!
on May 13, 2020
Posted by: dabears85
from Sacramento, Ca
[This review was collected as part of a promotion.] have had for 1 week and already realized I needed this years ago. The room inside Is laid out so perfectly....love the water inside the fridge. Also its solid...the handles will not be breaking that's for sure. all together just soooo glad we finally got this!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful Refrigerator
on June 15, 2020
Posted by: LCallen
from California
[This review was collected as part of a promotion.] I bought the KitchenAid French door refrigerator two months ago and I love it! It’s exactly what I wanted and I have no regrets. It’s quiet, efficient and large enough to hold everything I want to put in the fridge and then some. I love the wine rack accessory and the interior water dispenser
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very disappointed!!!
on July 21, 2020
Posted by: Marjorie7
from Bon Accord, Alberta
[This review was collected as part of a promotion.] I bought this a month ago and have had it serviced twice now and it will have new rails and a new light installed in the freezer tomorrow. I have refrained from purchasing frozen food or food that needs to be frozen because of an excessive build up of frost and the service person coming regularly. It took two hands and force to be able to close the freezer because of the frost build up. Phoning your phone line was frustrating as well I didn’t need apologies. I needed my brand new fridge fixed and working properly.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , July 23, 2020
Hello Marjorie7! We are so sorry to hear about your unfortunate experience with your refrigerator. Having an appliance fail to meet your needs can be upsetting and for that we sincerely apologize. We want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number and review ID 235121993. We look forward to hearing from you and hope you have a wonderful day!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful fridge!!
on August 3, 2020
Posted by: jackied1977
from Granville Iowa
[This review was collected as part of a promotion.] Love the water feature on the inside of the fridge.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
not that great
on September 15, 2020
Posted by: minosis
from alberta
[This review was collected as part of a promotion.] The fridge is not the best I have ever owned, door handles continually coming loose. The ice maker wont stop making Ice. I have contacted KitchenAid about this but no response.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , September 17, 2020
Hello, minosis!
We are so very sorry to hear that you are not happy with your Kitchenaid refrigerator. It can be upsetting to have an appliance fail to meet your needs and expectations. That is not something we deem as acceptable, and we sincerely apologize to you! We are ready and willing to help. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 237047372. We look forward to hearing from you and hope you have a marvelous day! Thank you, - Andrea
We are so very sorry to hear that you are not happy with your Kitchenaid refrigerator. It can be upsetting to have an appliance fail to meet your needs and expectations. That is not something we deem as acceptable, and we sincerely apologize to you! We are ready and willing to help. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 237047372. We look forward to hearing from you and hope you have a marvelous day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
3
haven't used yet
on October 30, 2020
Posted by: mm1836
from chicago,illinois area
[This review was collected as part of a promotion.] bought this while contractor working on place. had to get a different contractor to complete the job. finally going to be able to move in this next week. it's been a long long haul.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
It's making some strange noises.
on November 4, 2020
Posted by: Jzozo
from Edmonton
[This review was collected as part of a promotion.] We've moved into our new home about 6 weeks ago. We purchased this fridge because we had the identical one in our previous home after we upgraded and we loved it. We still like this one very much but for the last number of weeks it's been making constant "crackling" noises like a wood camp fire and it's become annoying. For now, we are being patient for a few more weeks as, based on Google searches, this can be "normal". It may be normal but it better not be forever. Hopefully soon it will quiet down again.
I would recommend this to a friend!
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , November 10, 2020
Hello, Jzozo!
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid refrigerator. Thank you for taking the time to reach out to us about your concerns with the crackling noises you have been hearing. We understand that it is upsetting to have an appliance fail to meet your expectations, and for that, we sincerely apologize to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 238390239. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid refrigerator. Thank you for taking the time to reach out to us about your concerns with the crackling noises you have been hearing. We understand that it is upsetting to have an appliance fail to meet your expectations, and for that, we sincerely apologize to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 238390239. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com