Customer reviews from kitchenaid.com
KitchenAid - 25.2 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.4
(1,291 Reviews)
Rating breakdown 1,291 reviews
5 Stars
786
4 Stars
323
3 Stars
112
2 Stars
28
1 Star
42
90%of customers recommend this product.
(
1,075 out of
1,195)
Customer Reviews for KitchenAid - 25.2 Cu. Ft. French Door Refrigerator - White
Customer Rating
1
Very frustrated
on July 29, 2025
Posted by: Unhappy customer1
from Trent lakes
[This review was collected as part of a promotion.] Our refrigerator broke today.
We first noticed that the ice maker stopped working and now the fridge temperature is rising as well as the freezer. Current temp is 14 degrees for the freezer and 43 degrees for the fridge. We aren’t happy at all. We are waiting for a repair person. The fridge is less than 2min the old. company over and a full fridge/freezer and now will be eating
We first noticed that the ice maker stopped working and now the fridge temperature is rising as well as the freezer. Current temp is 14 degrees for the freezer and 43 degrees for the fridge. We aren’t happy at all. We are waiting for a repair person. The fridge is less than 2min the old. company over and a full fridge/freezer and now will be eating
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA Social Care, July 31, 2025
Hello! We are so sorry we have let you down. KitchenAid takes pride in our products and service, and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@KitchenAid.com with your model and serial number, phone number, and case # (293064572). We look forward to hearing from you! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Clean look, great features
on August 2, 2025
Posted by: MML6
[This review was collected as part of a promotion.] Great clean look and spacious on the inside . Love the feature that I can partially collapse a shelf in order to make room for taller items. Love that the bottom 2 refrigerator door shelves came with mats. I also enjoy the inside water dispenser -- I don't drink water out of plastic anymore.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Stylish
on August 3, 2025
Posted by: Nikki861861
from Oakland County MI
[This review was collected as part of a promotion.] Compressor is a little loud at times, Space in the doors for condiments slightly smaller than in past years. Love the round handles, and stylish look.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great fridge
on August 3, 2025
Posted by: Lori1234
[This review was collected as part of a promotion.] My fridge went out, so I bought this because I have other KitchenAid appliances, and they have always worked well. Fites perfectly in its space.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Just ok
on August 3, 2025
Posted by: Rosie47
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and I find that it’s a bit noisy and seems to run a lot! Not sure if everything is running properly or not!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Almost perfect
on August 8, 2025
Posted by: TKO_TX
[This review was collected as part of a promotion.] Love this fridge. It's not perfect, but it's close.
Perfection would be no fingerprint finish and water button below the spout so you can push it with the cup.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice replacement
on August 21, 2025
Posted by: Terry Q
[This review was collected as part of a promotion.] I’ve had for a few weeks. Much sleeker looking than the one I had but definitely drawers inside not as durable especially the bottom long drawer. The flap seems a little fragile to me so I make sure I open and close it carefully.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great fridge
on August 23, 2025
Posted by: jodipee1
from New Ulm, TX
[This review was collected as part of a promotion.] We bought this refrigerator after our last one died after just 5 short years. So far we love it. It is ALOT larger than the old one. Only complaint.... its loud. But otherwise we love it very much. I have never seen so much ice
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com