Customer reviews from kitchenaid.com
KitchenAid - 25.2 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.4
(1,282 Reviews)
Rating breakdown 1,282 reviews
5 Stars
782
4 Stars
320
3 Stars
110
2 Stars
28
1 Star
42
90%of customers recommend this product.
(
1,067 out of
1,186)
Customer Reviews for KitchenAid - 25.2 Cu. Ft. French Door Refrigerator - White
Customer Rating
3
I wish I would've chosen another
on March 20, 2025
Posted by: BigDad6
[This review was collected as part of a promotion.] Refrigerator is too noisy. With the open concept layout of our house, the refrigerator is directly behind, about 20 feet away, from where I sit to watch TV. V. When the fridge comes on, I think it's an airplane. The 20+ years old Amana that this replaced was so much quieter.
Also, the drawers seem so cheap. They fit too loosely and aren't easy to open and close. Also not a fan of having to use two hands to operate the water dispenser. Do you have any of your engineers that have any practical experience at all?
Also, the drawers seem so cheap. They fit too loosely and aren't easy to open and close. Also not a fan of having to use two hands to operate the water dispenser. Do you have any of your engineers that have any practical experience at all?
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Roomy Interior/No More Water Stains Exterior
on March 29, 2025
Posted by: CAinPlacerville
from PLACERVILLE, CA
[This review was collected as part of a promotion.] I replaced my older KitchenAid refrigerator (which was moved to the garage for extra freezer room) that had ice and water in the door. My new KitchenAid has the ice in the freezer below, and a water spout inside the refrigerator. I love my new refrigerator. It's so roomy inside and no more water spills/drips on the front of my stainless steel. BTW my old KitchenAid is still going strong at 15+ years old.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Buyers Remorse
on April 4, 2025
Posted by: DJS63
from Monongahela Pa
[This review was collected as part of a promotion.] Fridge is noisy seams to always be running. Freezer is very small, freezer opens crooked. Left side hinge is not right.
I have all kitchenaid appliances this is the only appliance i have regrets about
I have all kitchenaid appliances this is the only appliance i have regrets about
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 9, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 704161.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Solid choice
on April 11, 2025
Posted by: Lisa22222
from Markham, ON
[This review was collected as part of a promotion.] We purchased this as a replacement for an older model. Some nice upgrades with the interior water dispenser. Happy with the product. Sometimes the ice overflows in the freezer but a very minor issue.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Looks sleek
on April 15, 2025
Posted by: Sledge mom
[This review was collected as part of a promotion.] Love it. Glad we bought it. Having the water inside gives it a clean look
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great looking and great food preserver and saver
on April 16, 2025
Posted by: sol05
from Columbus Ohio
[This review was collected as part of a promotion.] To date my husband and I are truly pleased with our new fridge.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Worth the price
on April 22, 2025
Posted by: PAPA REALIST
from Emerson New Jersey
[This review was collected as part of a promotion.] I purchased this refrigerator approximately 1 month ago as a replacement for another Kitchenaid refrigerator that lasted an excess of 23 years. Needless to say I read several reviews about the refrigerator and decided that this refrigerator was worth the purchase. The French door feature is a plus. The only difference between the two refrigerators is that the cold-cut draw doesn’t have the divider in it as the older model had. The old refrigerator that had the divider did not have a part number on it and doesn’t appear to be available any longer .The new refrigerator is slightly noisier than the other, but not offensive. All things considered, I would recommend the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on April 22, 2025
Posted by: EBK76
[This review was collected as part of a promotion.] I love my new French door refrigerator. It holds a lot of food. The vegetable bins are deep and items can be stored and organized well. The adjustable shelves can be split and allow the arrangement of food to fit according to height. The inside hidden water dispenser does not deflect from the sleek design. The color, a black stainless steel compliments the kitchen cabinetry.
Written by a customer while visiting kitchenaid.com