Customer reviews from kitchenaid.com
KitchenAid - 25.2 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.4
(1,282 Reviews)
Rating breakdown 1,282 reviews
5 Stars
782
4 Stars
320
3 Stars
110
2 Stars
28
1 Star
42
90%of customers recommend this product.
(
1,067 out of
1,186)
Customer Reviews for KitchenAid - 25.2 Cu. Ft. French Door Refrigerator - White
Customer Rating
4
Love the fridge, but no need for Interior Dispense
on October 2, 2024
Posted by: SJTho
[This review was collected as part of a promotion.] I bought this fridge a month ago and so far so good. It is a bit loud at times, but usually only for a minute. I would have preferred to not have the water hookup and ice maker, but couldn't get one without. Our well water is good, but no plumbing hook-up available. Also, no need for the ice maker. Love the beefy handles
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
GREAT REFRIGERATOR
on October 4, 2024
Posted by: Jtr6
[This review was collected as part of a promotion.] we purchased 2 months ago and love it. Plenty of storage .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great sized fridge
on October 4, 2024
Posted by: EK104
[This review was collected as part of a promotion.] Love the size but the freezer drawer is hard to open. Doesn’t glide smoothly.
I would recommend this to a friend!
Response from kitchenaid.comBy CA Social Care, October 9, 2024
Hello! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at CanadaSocial@Whirlpool.com. Kindly provide us with your model and serial number, phone number, and Review ID:285204376. Thank you! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
2
VIBRATION
on October 23, 2024
Posted by: Roscoe6
[This review was collected as part of a promotion.] We love the design and look of our Black Stainless Steel, 25 Cu. Ft., less than 30 day-old, refrigerator however, the vibration noise is SO LOUD. It appears the back metal panel that encloses the freezer mechanics is pressed up against the coils (you can see it through the air vents in the panel). When the freezer kicks on to reach temperature, you can hear the noise 2 rooms away over an NFL game. When pressing lightly on the back panel, the vibration noise deadens but as soon as you let go, it reaches maximum noise level. Hope the repair guy is able to fix it.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6422qNZ1I or Direct Message on Instagram at http://spr.ly/6423qNZ1L. When responding please include your contact information and reference Case #612402.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic fratures
on October 28, 2024
Posted by: Jtr6
[This review was collected as part of a promotion.] We purchased this refrigerator 2 months ago and it great
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great replacement
on October 30, 2024
Posted by: Gregg c
[This review was collected as part of a promotion.] We bought this to replace our original refrigerator bought in 2010. The features are good and very easy to understand the electronics
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not as impressed as we should be
on November 21, 2024
Posted by: Dani2011?
[This review was collected as part of a promotion.] The fridge is very noisy
And very cheaply made for the money we paid- and very disappointed!!
And very cheaply made for the money we paid- and very disappointed!!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 22, 2024
Hello Dani2011?! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case/review ID #628232 in the subject line. We look forward to hearing from you! -Max
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So far so good!
on November 26, 2024
Posted by: GW1883
from Niagara on the Lake, Ontario
[This review was collected as part of a promotion.] We have had this fridge for about a month and so far, so good. Had a little trouble inserting the water filter since instructions were limited, but figured it out.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com