Customer reviews from kitchenaid.com
KitchenAid - 25.2 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.4
(1,283 Reviews)
Rating breakdown 1,283 reviews
5 Stars
783
4 Stars
320
3 Stars
110
2 Stars
28
1 Star
42
90%of customers recommend this product.
(
1,068 out of
1,187)
Customer Reviews for KitchenAid - 25.2 Cu. Ft. French Door Refrigerator - White
Customer Rating
5
Looks great - nice features
on November 25, 2019
Posted by: Joe-Friday
from Buffalo, NY
[This review was collected as part of a promotion.] Bought this appliance together with microwave, dual fuel cooktop and dishwasher. Appliances look great together!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product !
on November 28, 2019
Posted by: Lisabunny
from NJ
[This review was collected as part of a promotion.] We just bought this new frig & absolutely love it. It has great features & sturdy handles for my kids who are constantly opening & closing.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
OK, but I expected more from KitchenAid
on November 30, 2019
Posted by: ECL2020
I have the older version of this model that I purchased from my local appliance store back in 2009. Yes, it was that long ago, and I can see that not much has changed with this refrigerator as far as features and quality. I will say that I do love the layout and the GOOD quality of the door shelves and the rubber linings that make for easy cleanup. The trouble started when the thermostat went out while it was still under the one year warranty. The interior water dispenser ended up being a burden because my kids were opening the fridge 10 times more a day which kept causing the temperature to rise. The deli drawer door is THE WORST design out there. We replaced the first broken door after only a few years. Then, it broke again. This time, I'm leaving it alone and will be purchasing another refrigerator which is why I came to this website. Also, the ice maker broke TWICE. We threw it out and went back to ice trays. Also, the plastic clips that hold the produce drawers in the gliders broke, so the drawers no long sit straight. Oh, and the white border around the bottom shelf is covered in white TAPE and is not plastic all the way through which is peeling off so bad just from normal use. More, this refrigerator, if they haven't changed to airflow, WILL freeze your food whenever it decides. I haven't left the temp setting at the recommended 37 degrees since almost the beginning because it would be a freezer rather than a refrigerator. I have to keep it between 40 and 42 and it still freezes food in the deli drawer, really bad on the lowest shelf, and randomly throughout. I have had meat freeze and also glass, quart-size mason jars completely crack full of ice which was once liquid food. Now, maybe because the fridge is reaching its sad, short life of 10 years, the compressor runs and runs even with the inner water dispenser being disabled several years ago, which in turn causes my food to freeze. Mind you, all these issues have been going on for nine plus years. I hope KitchenAid has updated something, but the inside still looks almost identical to mine. NOT impressed and am finally having to cave and spend more ungodly amounts of money on a piece of intentional garbage somewhere else.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Benneaj, Social Care, December 2, 2019
Hello ECL2020. We sincerely apologize for the concerns with your KitchenAid® Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great size and customization
on December 2, 2019
Posted by: Hallzeee
from Toronto
[This review was collected as part of a promotion.] Bought this fridge as part of a larger renovation, it's very spacious, and the shelves can be customized to suit the products you buy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
ok
on December 5, 2019
Posted by: kitchen123
from texas
[This review was collected as part of a promotion.] no photos were taken..........all is ok with this product
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice looking unit
on December 16, 2019
Posted by: Rogerg
from Chicago il
[This review was collected as part of a promotion.] All is good except the design of the inside water dispenser. It takes two hands just to get water. One to hold the glass below and one to push the button above. Button should be below for one hand use.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good fridge for the most part, but...
on December 16, 2019
Posted by: esnoitall
from El Segundo, CA
[This review was collected as part of a promotion.] Overall it is a good appliance; looks, features, etc. However, could the designers not have taken the time to actually put a full gallon of milk side by side in the door holder to see if they actually fit comfortably? Talk about tight! For this size refrigerator, family size they would have to think...kids could drink a lot of milk so we better design it to hold several gallons. Then the full length pull out tray in the bottom has slots for dividers to slide in place, but no dividers were included with the appliance. So why put the divider slots?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful refrigerator!
on December 27, 2019
Posted by: Mama206
from Seattle,WA
[This review was collected as part of a promotion.] Just bought mine about a month ago- super sleek look, great lighting an perfect spaces for all items. A huge upgrade from my previous refrigerator.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com