Customer Reviews for Electrolux - 25.9 Cu. Ft. Side-By-Side Refrigerator - Stainless Steel
Customer Rating
1
Poor fro the beginning
on September 23, 2016
Posted by: Jim M
from Katy, TX, United States
This came with my Lennar new home. It will not level. The floor has been replaced and yet it still will not level. Also, it does not get cold enough, the doors do not match up and the water comes out room temp. Bad, bad, bad experience. No less that 8 tech have been here and nothing makes it level or perform well. Nobody will read this and nobody will help I am almost certain. Very, very disappointed.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Jennifer , Online Outreach Specialist, September 28, 2016
Jim M, thank you for taking the time to share your review with us. We certainly hate to hear about your refrigerator. After further review, it appears service was out on Sept. 8, to restore your refrigerator back to working condition. Please do not hesitate to reconnect with us if you should have any additional question. Thank you, Jennifer
This is the nicest unit we have purchased. It is also the noisiest. The loud groans, bangs, clicks and shudders wake us. Service reps say this is how product is since the freon line is so narrow throughout unit.
I love it for it's space and organization but I hate that it makes so much noise. I would recommend Electrolux as a brand but not this specific refrigerator.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Jennifer, Online Outreach Specialist, August 16, 2016
Hello tampat, thank you for taking the time to share your review with us. We are certainly happy to hear that you are loving your new refrigerator with the exceptions of some sounds. Typically, the compressor operates at a higher pressure when first starting and the noise should disappear as the refrigerator continues to run and balance pressures. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. Please keep in mind there are normal operating sounds for all refrigerators. I welcome you to view page 31 of your Use and Care Guide. Hope this helps! Kindly, Jennifer
This refrigerator came with the purchase of our new home. It's nice to look at, functions well, as expected. Wish it has a little more room for more of the larger drink items.
great fridge for the price. Its really fancy looking and has some great features. you can turn on and off the display which is nice. just a over all great buy.