Customer reviews from hp.com
HP - LaserJet Pro 500 Network-Ready Color All-In-One Printer - White
Average customer rating
3.8 out of 5
3.8
(44 Reviews)
Open Ratings Snapshot
Rating breakdown 44 reviews
5 Stars
25
4 Stars
5
3 Stars
3
2 Stars
3
1 Star
8
74%of customers recommend this product. 
(
28 out of 38
)
Best Buy Privacy Policy
Customer Reviews for HP - LaserJet Pro 500 Network-Ready Color All-In-One Printer - White
Customer Rating
3 out of 5
3
Great Features - Not So Great Setup
on December 15, 2019
Posted by: Bill4D
from Franklin, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Though this device works well, it was difficult to set up and required technical support. After going through all of the usual steps, two cleaning cycles and four calibrations we were finally able to get clean prints.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Upgraded and bettewr
on May 12, 2020
Posted by: Lungo
from Naples
Verified Purchase:Yes
This is the 3rd one we have at thew office now I took one at home great Laser quality printing and Scan
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
DOES NOT CONNECT TO WIFI, DOUBLE CHECK
on December 20, 2020
Posted by: Melissa4
Verified Purchase:Yes
Does not connect to wifi, and your sales person sold it to me and it me it would hook right up! I am not that good to know, thats why I used a salesperson and did not buy from the site, I bought the install package, and 3 years tech support too! Poor installer who showed up to install and had to tell us it DID NOT CONNECT TO WIFI!! So we never got to use it! BAD FOR US!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Product
on March 21, 2018
Posted by: jfha73
Verified Purchase:Yes
For the price, this MFP is more than expected, excelent product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent machine
on May 25, 2017
Posted by: Dunk
from Richmond VA
My main concern was whether scanning software would enable scanning from the computer and directing the scan to a particular folder. It can!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Ugh - yet another HP Printer that doesn't deliver
on August 29, 2020
Posted by: beds32
from NJ
Verified Purchase:Yes
Got this office quality printer hoping that it would be a workhorse at home. Right out of the box, the wireless function doesn't work and it looks like I will have to return it
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great printer for the price
on April 28, 2015
Posted by: MattCanPrintHappily
from Spring, TX, USA
Gender:Male
Dear HP,
Thank you for your lovely and inexpensive toner! I <3 my M570dn printer!
After having owned this toner-based printer for 3 months now, I don't think I'll ever buy an inkjet again. Superficially, and as I naively thought before doing my homework, "the cheaper the printer, the more money I keep". But I woke up when my former bottom-dollar HP ink jet gobbled up ink like a kid eating candy on Halloween. When you make such a beautiful printer as the M570dn, why sell anything but one like this which might be the next champion to knock out your competition?
* Unlike inkjet, my beautiful toner printer DOES NOT eat up cartridges when I'm not using the printer. I am so grateful and relieved.
* The color is fabulous for my needs.
* I simply wanted good fast prints with the lowest possible pennies per page. And I am convinced that's just what I got too.
* I feel like I didn't pay too much more than the price of toner itself, so I didn't have to worry about my up front costs.
* Unpacking was pretty decent though for size I definitely took time to prepare and get a few extra hands to help me putting it where I wanted it. I had to reseat a toner cartridge in addition to following instructions to remove all the packing knobs and tape. I figured out how to re-seat the toner from looking at the ones that were already seated properly. After that, setup went quite smoothly.
* 1 CAT5 cable, a respectable amount of desk space, a surge protector, and a trip to the HP website for each computer got me up and running quickly.
* I love the options provided by the consumer apps and by HP e-print. My kids and I enjoyed the Angry Birds printouts.
* My wife had to hurry and copy an insurance card. She happened on the ID copy which scanned and merged the images of both sides without a wasted print for the first side.
Thanks!
Matt
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent Printer
on June 2, 2014
Posted by: ryaneb
from Washington, DC
Gender:Male
Great choice for an office printer. I upgraded from a smaller model and this printer is fantastic. It's really big, so you have to have plenty of room - but from a speed and automatic duplex perspective it is exactly what I needed. When I send a print job it is out and sitting there in a few seconds, no warming up/wakeup. Auto duplexing is a great paper saver and I think this feature is a must.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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