Customer reviews from epson.com
Epson - Perfection Flatbed Photo Scanner
Average customer rating
4.4
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
77
4 Stars
25
3 Stars
5
2 Stars
6
1 Star
6
87%of customers recommend this product.
(
104 out of
119)
Customer Reviews for Epson - Perfection Flatbed Photo Scanner
Customer Rating
5
excellent for the money
on July 24, 2008
Posted by: tess
from lockport Illinois
I have an all in one also but prefer the scanner for negatives and slides especially.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Fantastic Scanner
on September 17, 2008
Posted by: PATTY
from Concord Ca
I have scanned over 2000 35mm slides of all my childrens growing up in the 60's, 70's and 80's. This scanner does a beautiful job of transferring the image to my computer where they are safe and in one spot. I have scanned 100's of old pictures and they come out so clean and crisp.
I am so happy that I started this project
Patty
I am so happy that I started this project
Patty
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
nice and easy
on September 17, 2008
Posted by: annie21456
from beverly hills, ca
very userfriendly!!
a simple yet powerful scanner!
a must have!
a simple yet powerful scanner!
a must have!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Is working well
on April 10, 2010
Posted by: DavePA
from Grove City, PA
The Epson scanner is now working well. I had some difficulty getting it to be compatible my Mac but, with the help of my computer savvy son-in-law, it is now doing a good job of scanning my old slides.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Driver 310 for Mac Mini
on May 19, 2010
Posted by: Harry1
from Mesa, AZ.
My Perfection 4490 has performed spotlessly with my iMac G-4 Flat screen with system 10.4.11 and earlier using Driver 307.
When I bought the new Mac Mini with Intel processor & system 10.6.3 'Snow Leopard', I downloaded & upgraded to Driver 310.
This driver acts like the Scanner is not connected at all and no amount of diagnosis will uncover the problem. So I tried going back to Driver 307, and it works as it did on the older computer.
I did get the 'Copy utility' 3.19.01 which works well for 'Copy to print' and 'Copy to E Mail' but is not for high quality scanning of Photographs.
Will there be an upgrade of 310 for Snow Leopard?
When I bought the new Mac Mini with Intel processor & system 10.6.3 'Snow Leopard', I downloaded & upgraded to Driver 310.
This driver acts like the Scanner is not connected at all and no amount of diagnosis will uncover the problem. So I tried going back to Driver 307, and it works as it did on the older computer.
I did get the 'Copy utility' 3.19.01 which works well for 'Copy to print' and 'Copy to E Mail' but is not for high quality scanning of Photographs.
Will there be an upgrade of 310 for Snow Leopard?
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Excellent Value
on June 16, 2010
Posted by: Jorgito
from New York City, NY
I had been previously using two very expensive scanners — one for transparencies (slides/negatives) and one for reflective documents. Both were purchased about eight years ago. Wow, what a difference eight years can make in technology! My new scanner outshines my old scanners in almost everything they could do. The biggest benefit to me is the high native resolution (4800 dpi). I do a lot of restoration and archival work and the higher resolution and bit depth give me more flexibility. Warning! Scanning at high resolutions takes time, it’s slow, but you must remember it’s doing a lot of work. Have patience — it’s worth the wait. “Normal” scanning at, say 300-600 dpi, is very quick.
I found using the software interface fairly easy to use. The “Full Auto Mode” surprised the heck outta me. Very impressive results “outta the box.” The “Home Mode” gives you more flexibility and control. I prefer to use the “Professional Mode” because I do a lot of “tinkering” before the scan. The results have been outstanding.
Color fidelity is excellent. The “Restore Color” feature makes some surprisingly excellent “guesses.” If it is not a good enough “guess” the results may be an excellent jumping off point to do your own color adjustments. If you’ve never used Digital Ice for color transparencies, be prepared to be amazed at its dust removal. Saves much time spot correcting.
My minuses about the 4490 are that the effective scanning surface for flat documents is only 8.5” x 11”. I’m used to a slightly larger surface with my old unit. The “Dust Removal” on b&w images can be wonky. Its logic at how it determines what is dust, and should be removed, and what should be kept is not necessarily accurate, i.e., it “cleaned” nostrils by filling them in, and it filled in small earrings making an earlobe smooth and clean. Nicely done, but not accurate.
The greatest surprise was its price — one-tenth the price of my old scanners. With the amount of work I have to do, I will most likely run my 4490 into the ground much sooner than a casual user, but with the low price, I can replace it with another one without batting an eyelash.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Still does not work
on June 28, 2010
Posted by: steve777
from Prescott AZ
I have not been able to make this product work now all it does is sit on a shelf in the closet.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
Beware the driver issue!
on January 4, 2011
Posted by: PodcastSteve
from Cherry Hill, NJ
The only big issue with this very good photo scanner is that it ships with software and drivers not compatible with Windows Vista 64 bit or Windows 7 64 bit. And there's no documentation specifically warning you about that, just the listing of what drivers are on the disc. They expect you to know that you shouldn't install the drivers from the disc and should go to the Epson site to get updated software. Also, the Twain drivers do not coexist with other TWain devices, so that you can't have another twain device active if you are using the Epson. You even have to move the other device's driver folder out of the C:\Windows\twain_32 folder in order to get the Epson to function. This is badly designed and should be fixed. You ought to be able to have multiple Twain devices functional at the same time on a 64-bit OS.
I would recommend this to a friend!
Written by a customer while visiting epson.com