Customer Reviews for GE - 30" Built-in Electric Cooktop - Stainless Steel
Customer Rating
2
Disappointed
on February 16, 2018
Posted by: Katie4024
from Rock Island, IL, USA
The unit is very hard to keep shiny, although the drip pans are a breeze to clean. The coils rattle with kitchen foot traffic, and the knobs have a lot of play when adjusting.
My top is warping. The top warps when the back burner is used, the front corner raises up. One burner drip pan is not flat with the top. When the top is raised it's very warped or uneven.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
4
Response from geappliances.comBy JILLatGEA, GE Appliances, February 14, 2018
Hello. We appreciate your taking the time to write your review on your cooktop. You have selected a really nice model and we’re sorry to hear you are experiencing this issue. This is not something we would expect to hear. As your new model comes with a full one year warranty that will cover any manufacturing issue, we recommend to schedule a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. Appointments may be scheduled online at:
This cooktop works well but I am not impressed with how dingy it looks when I clean it with a cloth after cooking. It doesn't shine and doesn't look clean at all.