Customer reviews from kitchenaid.com
KitchenAid - 20.9 Cu. Ft. Bottom-Freezer Built-In Refrigerator
Average customer rating
3.9
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
32
4 Stars
7
3 Stars
7
2 Stars
6
1 Star
7
65%of customers recommend this product.
(
31 out of
48)
Customer Reviews for KitchenAid - 20.9 Cu. Ft. Bottom-Freezer Built-In Refrigerator
Customer Rating
5
Elegant design and look .
on November 19, 2025
Posted by: Ayrom
from Great Falls VA.
[This review was collected as part of a promotion.] I love to look at it when I am in the kitchen area beautiful design.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Solid
on December 9, 2025
Posted by: chuckp13
from NJ
[This review was collected as part of a promotion.] We had a Thermador, we replaced with KitchenAide. Very comparable for almost half the price
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on December 26, 2025
Posted by: JkPastor
[This review was collected as part of a promotion.] We bought this particular model as it was the only one within our budget that could fit into the allotted space where our 32-year-old SubZero built-in had sat. Its outside dimensions are exactly the same as the SubZero.
The fridge seems sturdy and well- made. However, we are very disappointed by the limited interior space. Despite the identical outside dimensions, this kitchenaid is considerably shallower front to back on the inside. Also, there is a slightly raised edge running around the shelf that sits above the two drawers ( meat or cheese drawers perhaps?) which further limits interior storage, so water jugs (Brita) or other bottles are unable to sit flat if we need every centimetre of space when the shelf is full. We also find the design of the freezer to be choppy and unnecessarily limiting as a result. Thank you
K Pastor
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 29, 2025
We apologize for any inconvenience this concern has caused and will keep your comments in mind for any design changes. Regards, Teresa
Written by a customer while visiting kitchenaid.com