Customer Reviews for GE - Profile 24.6 Cu. Ft. Top-Mount Refrigerator - Stainless steel
Customer Rating
3
need help
on June 3, 2023
Posted by: isaac n55
from tijuana mexico
im trying to adjust temperature for both freezer and refrigerator but dont know how to any help?
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 6, 2023
Hello there,
Knowing how to use an appliance is important, especially when it comes to something like adjusting the temperature on a refrigerator. You can learn more about using the temperature controls for this model on page 5 of the use and care manual, found here:
This refrigerator has always had problems with ice build up on the coils. The most common annoyance is a roaring sound that happens when ice builds up and interferes with the fan. Most recently, the ice build up has led to blockage of the condensate tube and now we have water accumulating in the bottom of the refrigerator. This unit has been a nuisance since we bought it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy BRENDAatGEA, GE Appliances, September 6, 2017
Hello Edgar G,
Thank you for taking the time to write a review on your refrigerator. We regret your experience. Many factors go into the design of our products and consumer input is a top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your comments are important to us and we have forwarded them to our product design division. Thank you for your feedback.
I bought it a few months ago but had a service call within a few week because the inside of the freezer was icing. A part had to be changed. It is much better but not 100% fixed.