Customer reviews from usa.canon.com
Canon - PIXMA MG5420 Wireless All-In-One Printer - Black
Average customer rating
2.4
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
30
4 Stars
17
3 Stars
15
2 Stars
16
1 Star
72
32%of customers recommend this product.
(
38 out of
117)
Customer Reviews for Canon - PIXMA MG5420 Wireless All-In-One Printer - Black
Customer Rating
1
Was a reliable unit...
on November 26, 2019
Posted by: TTisdale
from Ixonia, Wisconsin
Purchased this priner a few years ago and was quite pleased. Price was decent and it did more than I actually needed. However, it takes a unreasonable amount of time to warm up and apparently has to "re-warm up" after sitting idle for more than a few minutes. Ink usage is reasonable but printing discharge arm/support/tray lacks size and usually drops paper if I print more than 4 pages at a time. Received a notice "printer needs repair" after my last print job and after trying to trouble-shoot it now won't even power on. Like I said...it was a reliable unit. Expected better and longer life from it for the price paid and amount of usage.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
on October 14, 2013
Posted by: Lefty
from Rice Lake, WI
Works well except I wish it would come with a manual as my ipad does not have a place to put a CD. Would like to know how to scan from my iPad.
Pros: Easy Setup, Sharp Tones & Colors
Cons: Flimsy Construction
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
worst ever
on January 11, 2014
Posted by: none
this is the worst printer I have ever owned can not even print primary colors spend the money and get a real printer
Cons: Difficult to use, Slow Print Speed, Large Footprint, Difficult Setup, Dull Tones & Colors, High Ink Consumption, unreliable, Flimsy Construction
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
So disappointed
on February 19, 2015
Posted by: BluePony
from Orlando, FL
I have been a die-hard Canon fan for over 10 years. My last all-in-one (MP530) was the best printer I have ever owned. When it finally died after 6 years, I replaced it with the MG5420. I regret it. It was hard to set up (had to call Canon to assist, still can't print wirelessly, or print from laptop), it's super noisy, very slow, frustrating and difficult to use. Had this been the first Canon product I ever purchased, I don't think I would ever buy again from this company. I don't know what happened with the design and production of this scanner... I find it hard to believe it even has the Canon logo on it. I guess it's time to replace this one with a different Canon printer.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Worst Purchase Choice
on July 6, 2015
Posted by: Angry\Badger
from Chicago
I've looked at the "tips" to get the printer to wifi print but it continues to not work. I purchased this because it seemed like a good wifi printer and had decent reviews on a large online retailer. I've done what I can to correct that mistake and am rating it poorly here too. I've used others with fair ease (not perfect but at least they work) so maybe look elsewhere.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Terrible, DON'T BUY
on August 9, 2018
Posted by: Alexis4343
from Florida
I bought this about 3 or 4 years ago and at first it was the perfect printer, scanner and pretty much anything and everything you could ask for. But now it's a piece of junk. We don't damage it, we take care of it and everything but I guess that's not enough because this thing shuts down on us all the time. It doesn't print, it doesn't scan sometimes until it wants to. I spent 6 hours trying to print out 1 document and it said "ink not supported." then it said "Ink is empty" I just bought it. It's difficult to find when I do wireless search for some reason. Like I said, when I first got it, it was a dream now it's a pile of junk.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Don't buy!
on December 15, 2018
Posted by: LJR
from Seattle
I have had this printer for well over a year. I wanted a wireless unit to print from my laptops. I could not get the 5400 to see my Lynksys system not attach to it so I am using the USB cable. About a year ago the software became glitchy -- I have to unplug the printed and restart OFTEN. I now have a Comcast WiFi and the softare will not work on the printer. The wizard that allow inputting the password has only boxes for the keyboard -- no letters or numbers. Very slow in starting up after my having to reset the unit.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Love this printer
on January 22, 2019
Posted by: Mansion2456
from Los Angeles CA
This printer is awesome. I print documents and photos from iPhone using the AirPrint function. There are separate trays for paper and photo paper so you can switch printing back and forth with zero effort.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com