Customer reviews from usa.canon.com
Canon - PIXMA MG5420 Wireless All-In-One Printer - Black
Average customer rating
2.4
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
30
4 Stars
17
3 Stars
15
2 Stars
16
1 Star
72
32%of customers recommend this product.
(
38 out of
117)
Customer Reviews for Canon - PIXMA MG5420 Wireless All-In-One Printer - Black
Customer Rating
5
best xmas present ever!
on January 10, 2014
Posted by: ravenfairy
from mesa,arizona
i love it so much!! so easy to use and the setup instructions very easy to follow. i cant wait to get more photo paper and print away.
Pros: reliable, Compact Design, Easy Setup, durable, Lightweight/Portable, fast print speed, easy to use
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
Won't Stop Printing
on February 6, 2014
Posted by: Chick
from Hayden, AL
This printer prints the most beautiful photos of any printer I have ever owned. I use a Canon Rebel camera. My problem is once it prints a photo or document, it just keeps on printing until you turn it off. It looses it's memory. It gives me the message that the printer is not responding, sometimes it isn't and sometimes it is responding when it says it isn't and it prints and prints and prints. I have tried every option to fix it but so far it's still printing when it's on.
Pros: most beautiful true to life photos
Cons: won't stop printing.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Painfully slow startup
on March 24, 2014
Posted by: Gary
from South Bend, IN
Quality of print is good but this printer takes forever to wake up and start printing. Making a copy of a document from a sleeping printer takes at least 5 minutes.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
on June 4, 2014
Posted by: Anonymous
We've used the printer for 4 months now and find that it uses too much ink but does have nice features.
Pros: Sharp Tones & Colors
Cons: High Ink Consumption
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Quality Output
on July 7, 2014
Posted by: renrut
from Chicago suburb
My old MP600, which I loved, finally bit the dust. I purchased this machine and liked its ability to print CDs. I read as much as I could about this multifunction printer prior to purchasing. I really don't need wireless at home so I use a USB connection. The text and photos are outstanding. I found it easy to set up. Found the CD tray that is attached on the bottom of the upper tray. Had a brief problem in finding out exactly where to insert the CD tray, but a quick check on the Canon site resolved that problem. I usually know beforehand if I will be using the printer,so I turn it on right away while I'm getting the photos, CD, or letter that I will print or scan. Yes, it does use a lot of ink, but I don't print anything and everything. If it's a draft, I set the printer preference to "fast," which uses less ink. And no matter where one purchases the ink, it's expensive. Have had this machine about 3 weeks and find the quality of the output as good or better than my old MP600.
Pros: Easy Setup, Sharp Tones & Colors
Cons: High Ink Consumption
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
2
A Headache
on August 10, 2015
Posted by: KLS
from Seattle, WA
This machine was buggy to set up, is very slow, though my network is fast. It is noisy, gobbles ink, and produces decent copies when it doesn't jam or grab more than one sheet at a time.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Worse Printer Ever Made!!!!
on August 29, 2019
Posted by: Greg1949
from Georgia
This is sorry excuse of a printer is a piece of JUNK! I could walk to a print shop and back by the time this stupid thing warms up. Now it's got a repair Code B200 and it won't print anything. Don't say you've not been warned there's a ton of 1 star reviews on this site only because they don't offer minus zero reviews.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Poor performance
on September 7, 2019
Posted by: FR123
from New Hampshire
I have been a Canon enthusiast for years since buying my Canon A1 camera + all the lenses 45 years ago. Currently, my wife has a PowerShot A640 and I have the EOS SL1 + the current lenses. So this Canon printer was a shoe-in to buy. We have always liked Canon but this printer has tested our resolve. The real problems started a few weeks ago. As an aside, the warm up for it to run through it’s startup logic is nothing short of ludicrous (go do something else while it is warming up). Now it has started giving all kinds of error messages, low ink or empty cartridges when I’ve just put in new ones from Staples; printing blank pages; refusing to print because the ink has run out (new ones just put in!!). The question is do I cut my losses and toss this or do I go and buy yet another set of cartridges (and they’re expensive) and run the risk of continued issues. On balance I think i’ll Toss it!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com