Customer reviews from usa.canon.com
Canon - PIXMA MG5420 Wireless All-In-One Printer - Black
Average customer rating
2.4
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
30
4 Stars
17
3 Stars
15
2 Stars
16
1 Star
72
32%of customers recommend this product.
(
38 out of
117)
Customer Reviews for Canon - PIXMA MG5420 Wireless All-In-One Printer - Black
Customer Rating
5
All around Great printer -
on August 18, 2018
Posted by: JC7
from Davie, Florida
Have had my MG5420 Since Dec 2014 and it works perfect, from my desk top and my iPhone each and every time. Both my son-in-laws each have one and it works fine. Never had an issue with it's performance. Use my printer daily.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
great features
on March 25, 2020
Posted by: Sue61
from Austin, Texas
I bought this printer 5 years ago and is still going strong, even when I upgraded to HP Windows 10 and downloaded the drivers. The only downside to this now with Windows 10, My Image Garden will not work. So now I have to buy a separate scanner.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Where's the quality control ?
on October 19, 2013
Posted by: Phil
Great printer when it works. Unfortunately, due to Canon's awful quality control I have been hit with the dreaded "5011" error after only a few months. In other words, it's toast. I have previously had many other Canon products but I will be looking elsewhere from now on.
Cons: unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
on November 25, 2013
Posted by: Fred
from Tampa, FL
Bought new and quite easy to install and setup. Easily print from iphone, and pc.....A breeze to use.. If the're any issues its because consumers aren't savvy enough!!!!!!
Pros: excellent product
Cons: none
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Save Your Money!!!
on January 11, 2014
Posted by: upset customer
from Pennsylvania
I've had nothing but problems with this printer since i purchased it less than 6 months ago. when you want to print something I've waited as much as 10 minutes just for the printer to get ready to print. i've currently been over twenty minutes and now it's giving me an error message. do yourself a favor and save you money and buy a different product.
Cons: Difficult to use, Slow Print Speed, Difficult Setup, unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
VERY POOR SCAN AND PRINT QUALITY
on April 6, 2014
Posted by: splem
from Tennessee
This printer is very slow to start printing. Scanned images are fuzzy and the colors are not the same brightness as the scanned image. Printed image comes out dull and the colors are not the same as the original image being printed. Don't waste your money on this printer!!!
Cons: Slow Print Speed, Heavy/Bulky, Dull Tones & Colors, High Ink Consumption, scans fuzzy images
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Don't Even Consider It!
on June 13, 2014
Posted by: Mavis
from Minneapolis, MN
I bought this to replace a 4 year old Pixma that still worked OK. Decided to upgrade printer while upgrading computer. I had to have it set up by a commercial tech guy. Even he couldn't get it to scan wirelessly so I have to plug in the computer to do so. It does print wirelessly although It too often says the printer is incorrectly connected. Then I have to shut the printer off and back on. If one ink color gets low, it won't print black and white. Another problem is the frequency of paper jams. My biggest complaint is that this is the slowest printer I have ever used, even back in the 1980's. It takes forever to warm up, like 5-10 minutes. All in all, this is one very frustrating printer and I plan to dump it.
Pros: Compact Design
Cons: Slow Print Speed, Difficult Setup, High Ink Consumption, won't print black & white if a color is low., often jams.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
on May 30, 2015
Posted by: Starfish
THIS IS A HORRIBLE PRINTER!! I really needed to print something important and it kept making sounds and it wouldn't print! It kept telling me I needed to put paper in but I didn't and i resent the queue multiple times! This printer is not worth the stress and unreliability.
Written by a customer while visiting usa.canon.com