I have twice tried to submit an objective review of the Pixma MG6320, carefully addressing both its favorable and unfavorable points. The reviews have been rejected, though there is no explanation. So I am submitting one simple factual statement of why I am disappointed in this printer. I have just had to purchase my 5th set of ink cartridges, simply to print a 110 page 8.5 x 11 photo journal, mixed photos and text. Most of these were XL cartridges. You decide if this is too much ink for an amateur album.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Very, Very Disappointed
on February 2, 2017
Posted by: Tired of Buying Ink
This is the first review I have ever written, but my level of disappointment and frustration with this product compels me to write. I thought it was just me..........until I read the other reviews. I have spent more money replacing ink cartridges than I paid for the thing, and now I find that everyone has had this problem. Every single time I turn it on, one or more ink cartridges are blinking "low ink levels" and it will not print anything at all. Not to mention the clacking, whirring and buzzing - and waiting and waiting - only to have the dreaded "one or more ink cartridges need replacing" message appear. I own Canon cameras and lens, and this is my second Canon printer, the first one had a defective print head, a manufacturing defect, and Canon gave me a discount to "upgrade" to the Pixma MG6320. Sorry, Canon, but this product is awful and I have already ordered a new multifunction printer that is not made by Canon.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
A piece of trash
on February 15, 2017
Posted by: Rubbishprinter
from CA
It takes forever to print something, especially if you decide to print it double sided. You hear the machine keeps running, but it takes so long to actually have a paper coming out of it. Ink runs out super quickly too. It looks fancy, but its unfortunately is just garbage. I was printing 2 mins ago, and i am now so mad. It makes me become so impatient and so mad.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Worst printer ever
on May 25, 2017
Posted by: stephanie13
from Stockton, CA, United States
I bought this & have had nothing but problems. It's very hard to connect this to my google chromebook and mac laptop. They constantly don't pick up the printer. This can go on for a month or 2 for no reason. The printer is loud even on the quiet setting & prints super slowly. If one of the ink cartridges is empty, you cannot print until it's replaced. It disables the whole printer. It's also very big in size. This has to be the worst printer I have ever owned!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Horrible
on August 27, 2017
Posted by: Joekrasz
from Easton, PA, United States
Literally the worst printer I've ever owned. Do better.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Better Than Reviews
on August 21, 2013
Posted by: Bluehen
from Delaware
Set up and use is easy. I use it with a Mac and it prints right away, there haven't been any issues of having to wait minutes for it to warm up before printing. My main complaint is the fact that I bought this in July '13 and still needed to down load a firmware patch from 2012 - found this out because the touch screen froze and I had to find a solution on the Web. Why wasn't this corrected during manufacture? Also, Image Garden software is cumbersome and leaves much to be desired.
Pros: Compact Design, Easy Setup, Sharp Tones & Colors, fast print speed, easy to use
Cons: software
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
MG6320
on January 30, 2014
Posted by: DPM
from Louisiana
I have owned this printer for some time and would not buy it again. After only a few weeks, the touch screen would not work. The printer is noisy and slow. Normally, I like Canon and have recommended Canon to many people. This printer is a disappointment.
Pros: set ups is easy.
Cons: quality is not good.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
JUNK!
on October 4, 2014
Posted by: Bee
from Michigan
The instructions were difficult to follow (set up for wireless use, not assembly). It seems every time I send something to be printed I get message that I have a "problem" with the printer and to check it out. Always having to shut it down and turn it back on to get it to work. Now it doesn't work at all. I have had the printer less than a year and never really seemed to work without being difficult. Would not buy another one of these printers.
Written by a customer while visiting usa.canon.com