Customer reviews from broan-nutone.com
Broan - 30 inches - Stainless steel
Average customer rating
3.5
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
7
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
3
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for Broan - 30 inches - Stainless steel
Posted by: KimPatt
from Florence, MT 59833, USA
Gender:Female
Verified Purchase:Yes
The chimney is flimsy, not well made at all. The fan is so horribly loud that you cannot hear someone in the kitchen. Each of settings sound exactly the same! The performance of the fan does not redeem itself either -- it's unimpressive. My Viking hood was far superior in performance. The light has only 1 setting which is disappointing considering how much this hood cost.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy CustomerServiceBroan, April 6, 2017
Thank you for taking the time to review your RM523004 range hood. This model should be using 6" round duct or larger. Performance will be reduced and sound will increase if anything smaller is used. We would recommend that you contact our Technical Support directly at 800-637-1453 should you wish to discuss this further. We do appreciate your feedback and look forward to your call.
Written by a customer while visiting broan-nutone.com
Posted by: EofVa
from Richmond, VA, USA
Gender:Male
Verified Purchase:Yes
This unit is a bit loud and repeatedly burns out the same light bulb!
I would recommend this to a friend!
Response from broan-nutone.comBy CustomerServiceBroan, April 6, 2017
Thank you for your review on the RM523004 range hood. We would recommend that you contact our Technical Support Department regarding your bulb issue at 800-637-1453. They would be happy to try to help you more and based on the information you provided, your hood is still under warranty. We appreciate your feedback and look forward to your call.
Written by a customer while visiting broan-nutone.com
Customer Rating
1
Looks good but….
on April 5, 2014
Posted by: Bill55
from Western New York State
Gender:Male
My remodeling business specializes in kitchens. So we frequently install all types and qualities of range hoods. I rarely take time to write reviews, but I wasted so much time installing this hood for my customer, I figured why not invest some more time warning the next guy.
1. The instructions were full of all the usual warnings but very much lacking in useful advice to explain the intended methods of installation.
2. The design of the telescopic chimney was okay but something went wrong. It appears that the inner section should be just a little smaller than the outer section it slides inside of. This one was much smaller which caused gaps. It also appears that the inner section can only be held in place, within the outer section if the return legs on the back are trapped inside the return leg of the outer section. On this unit, there was a 3/8” difference so the two sections did not stay in alignment. I added blocks to the inner section to keep them in alignment.
3. The mounting bracket for the top of the chimney is flimsy and not at all forgiving of the inevitable imperfections of any drywall wall/ceiling corner. It includes a very poor description of how to assemble the 3-piece bracket and gives no dimension. Why?
4. Blocking requirements are not explained well in the information available on the website. Even if we had had the hood and instructions before drywall went in, understanding the blocking requirements would have been problematic.
5. Blocking should be called out for the lower set of holes as the position is fixed and thereby not suited to accommodate actual stud locations.
6. The attachment holes that do the bulk of the work are stamped (countersunk) to accept flat head screws but the instructions call out the provided pan head screws. Seems to me the best design would be flat holes and truss head screws so the final position and level can be tweaked before the protruding sheet metal holes bite into the wallboard.
7. And, as with EVERY manufacturer, the duct connection is ridiculous. How do you “Tape” metal duct to a hub that’s 5/8” long? Do these people EVER actually install anything? Put a shoulder and a tape hub on it so an installer can actually do as you ask.
8. The switches are crude and the switch plate slides every time you try to change speeds.
2. The design of the telescopic chimney was okay but something went wrong. It appears that the inner section should be just a little smaller than the outer section it slides inside of. This one was much smaller which caused gaps. It also appears that the inner section can only be held in place, within the outer section if the return legs on the back are trapped inside the return leg of the outer section. On this unit, there was a 3/8” difference so the two sections did not stay in alignment. I added blocks to the inner section to keep them in alignment.
3. The mounting bracket for the top of the chimney is flimsy and not at all forgiving of the inevitable imperfections of any drywall wall/ceiling corner. It includes a very poor description of how to assemble the 3-piece bracket and gives no dimension. Why?
4. Blocking requirements are not explained well in the information available on the website. Even if we had had the hood and instructions before drywall went in, understanding the blocking requirements would have been problematic.
5. Blocking should be called out for the lower set of holes as the position is fixed and thereby not suited to accommodate actual stud locations.
6. The attachment holes that do the bulk of the work are stamped (countersunk) to accept flat head screws but the instructions call out the provided pan head screws. Seems to me the best design would be flat holes and truss head screws so the final position and level can be tweaked before the protruding sheet metal holes bite into the wallboard.
7. And, as with EVERY manufacturer, the duct connection is ridiculous. How do you “Tape” metal duct to a hub that’s 5/8” long? Do these people EVER actually install anything? Put a shoulder and a tape hub on it so an installer can actually do as you ask.
8. The switches are crude and the switch plate slides every time you try to change speeds.
No, I would not recommend this to a friend.
Written by a customer while visiting broan-nutone.com
Customer Rating
1
smoke removal poor
on February 6, 2015
Posted by: Jan2QR
from Texas, USA
Gender:Female
It is rated to sufficiently remove smoke in my size kitchen w/my size cook top, but it DOESN'T. It doesn't matter if I am cooking a grilled cheese sandwich or a steak, the smoke alarm is going to go off and NOT because I burned something. VERY DISAPPOINTED!!!
No, I would not recommend this to a friend.
Written by a customer while visiting broan-nutone.com
Customer Rating
5
A beautiful contemporary complement to my kitchen!
on February 20, 2013
Posted by: Carol22
from Grosse Pointe, MI, USA
Gender:Female
This unit looks sleek and clean in my kitchen. I love it. It is quiet when in use...especially when cooking steaks, I like them well done!
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
5
An excellent hood at excellent value
on February 27, 2013
Posted by: Bonnie
from Albany, NY, USA
Gender:Female
My contractor recommended this hood when I remodeled the kitchen. He installed it. It looks beautiful, has great power in removing smoke and odors, and has great features, like a light over the range.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
5
Beautiful and works very well!
on April 3, 2013
Posted by: Beth
from Indianapolis, IN, USA
Gender:Female
I love this vent hood; it completed the look of my kitchen and we also vented to the outside so it does a fantastic job of removing odors and smoke.
The service from Broan was excellent - there was a small scratch on the stainless flu when it arrived and a replacement piece was sent immediately.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
5
It is elegant, quiet and powerful!
on March 10, 2014
Posted by: Marie98
from New York, NY
Gender:Female
I bought this exhaust fan and installed it in my new kitchen in October. I love it! I cook every night and my house has no food smells when kitchen is clean. You wouldn't know it was on so it is nice to have conversations with quests while they sit in my kitchen. Light is bright over the stove and filters go right in the dishwasher to clean. I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com