Customer reviews from broan-nutone.com
Broan - 36 inches - Telescopic Downdraft Range Hood - Stainless Steel
Average customer rating
4.1
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
10
4 Stars
5
3 Stars
0
2 Stars
1
1 Star
2
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Broan - 36 inches - Telescopic Downdraft Range Hood - Stainless Steel
Customer Rating
1
This Product is a complete nightmare, and doesn't
on December 30, 2025
Posted by: Sajid
from Bellevue, WA
Gender:Male
This Product is a complete nightmare, and doesn't work
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Customer Care, December 31, 2025
Thank you for your feedback on the 273603. We are sorry to hear that you are having such a frustrating experience. Please contact our Product Expert Team at tech.support@broan.com to troubleshoot with you directly.
Written by a customer while visiting broan-nutone.com
Customer Rating
2
The "Up/Down" function doesn't work properly
on July 26, 2023
Posted by: byost
from Los Angeles, CA
hi, hoping I get some help from broan here in this forum, I have the 2730/2736 eclipse and installer just installed it. Problem is, the down draft goes "up and down, up and down" and doesn't stop. The other thing is the "flap" is slightly bent, it bows upward in the middle.
Response from broan-nutone.comBy Broan-Nutone, July 28, 2023
Hi byost,
Thank your for your review on the 273603 down draft unit. We would be happy to help you with this! Please contact our Product Support team for immediate assistance at 800-637-1453. We are here to support you and your product and we look forward to getting this resolved for you.
Thank your for your review on the 273603 down draft unit. We would be happy to help you with this! Please contact our Product Support team for immediate assistance at 800-637-1453. We are here to support you and your product and we look forward to getting this resolved for you.
Written by a customer while visiting broan-nutone.com
Posted by: J Nelson
from Nebraska
Gender:Female
Verified Purchase:Yes
Replaced another brand. Fit in the same opening, had to do a little venting work but went well.
Written by a customer while visiting broan-nutone.com
Customer Rating
4
Box size (dimensions) and weight
on April 15, 2021
Posted by: Rodolfo
from Brazil
Gender:Male
Hi
I’d like purchase this one #273603 but I need shipment for outside USA. I need exactly the dimensions of box (not only product) and the weight with box. Thanks
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
5
fumes
on January 1, 2021
Posted by: xpmeza
from san diego CA
Gender:Male
I don't have an exit from the kitchen to the exterior, how can I deal with the fumes?
Response from broan-nutone.comBy CustomerServiceBroan, January 4, 2021
Thank you for your review of model 273603. This model is not designed to be used in a ductless installation. From your application description, this model may not be suitable for your kitchen. Please reach out to our Technical Support Team at 800-637-1453 for assistance,
Written by a customer while visiting broan-nutone.com
Customer Rating
4
Blower Will Not Come On
on December 2, 2020
Posted by: Rotaryrkt
from Maryland
Gender:Male
Bought a house with this unit installed and it will raise and lower, but the blower will not turn on. Appliance Tech won't fix it and my electrician won't fix it either...lol! Is there a special Broan service tech out there that works on these units?
Response from broan-nutone.comBy CustomerServiceBroan, December 3, 2020
Thank you for your review of model 273603. We are sorry to hear you are having difficulty finding a servicer. Please call our Technical Support Team directly at 800-637-1453. They will be happy to assist you.
Written by a customer while visiting broan-nutone.com
Posted by: CMPhillip
Verified Purchase:Yes
I Love my Broan downdraft. It has different settings to remove steam and smoke from my pots.
Written by a customer while visiting broan-nutone.com
Posted by: Melodee
Verified Purchase:Yes
Quiet, powerful and sleek fan. We love ours after 2 years of use. Installed in new kitchen. Couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com